Security Systems Installation Engineer

Atalian Servest; Gloucester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading facilities management company in Gloucester seeks a Security Systems Installation Engineer to manage installations and commissioning of security systems. The ideal candidate will ensure customer satisfaction, handle documentation, and collaborate with project teams. A minimum of three to five years' experience in a related role is required, along with relevant qualifications. The role is pivotal in maintaining client relationships across various sectors.

Qualifications

• Minimum of three - five years' experience in a similar role.
• Qualifications / experience with Enterprise solutions preferred.
• Strong aptitude for learning and experience with similar solutions.

Responsibilities

• Managing all relevant documentation.
• Ensuring customer expectations are consistently met.
• Quality management.
• Delivering exceptional customer service.
• Observing company health and safety protocols.

Skills

Problem-solving

Customer service

Collaboration and teamwork

Education

Experience in a similar role (3-5 years)

Tools

Dahlmeier

Lenel

Synectic's

Salto

Gallagher

Job description

OCS Security is seeking a Security Systems Installation Engineer to maintain and enhance our relationships with esteemed clients in multiple sectors including Public, Private, Construction, Retail and Sports venues. The ideal candidate will primarily focus on the Installation and commissioning of Intruder Alarm, CCTV and Access Control systems, with some works on Panic / Affray Alarms, Nurse call and EVCS systems ranging from small works to full turnkey solutions on major infrastructure projects. The selected candidate must work collaboratively with team members, project engineers, project managers to deliver cutting edge solutions and interact with clients and other trades in a professional and tactful manner, thereby positively representing the Company.

Key Responsibilities

• Managing all relevant documentation
• Ensuring customer expectations are consistently met
• Managing workload effectively
• Quality Management
• Achieving company KPIs for attendance in line with client SLAs
• Collaboration and teamwork
• Problem-solving
• Delivering exceptional customer service
• Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image
• Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
• Ensuring timely completion of all required Company documentation, including Time Schedules, Expense Claims, and Site Reports, in accordance with established guidelines
• Observing and following company health and safety protocols to contribute to a safe working environment

Qualifications and Experience

• A minimum of three - five years' experience in a similar role.
• Qualifications / Experience with Enterprise solutions including Dahlmeier, Lenel, Synectic's, Salto, Gallagher preferred, though not essential.
• Candidates demonstrating a strong aptitude for learning and experience with similar Enterprise solutions will be considered for investment in training.

Certifications

• CSCS Card
• ECS Card
• IPAF
• PASMA
• First Aid
• SSSTS
• Manufacturer Training

About OCS UK & Ireland

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.