Security & Parking Officer | North Bristol NHS Trust

North Bristol NHS; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare organization in Bristol is seeking a full-time Security Officer to join their Security and Parking team. The role involves responding to incidents, supporting clinical staff, and maintaining a safe environment. Ideal candidates will have previous security experience, strong communication skills, and a full UK driving license. Benefits include enhancements for antisocial hours and progression opportunities. Apply by December 29, 2025.

Benefits

Access to NHS pension scheme

Enhancements for antisocial hours

Progression opportunities

Qualifications

• Demonstrate previous experience in a security role.
• Hold a full UK driving licence.
• Be able to undertake the physical and mental demands of the role.

Responsibilities

• Respond to incidents on Trust property and investigations.
• Provide support to clinical staff during incidents.
• Protect Trust property and ensure a safe environment.
• Maintain effective security presence in Emergency Department.
• Assist with fire alarm evacuations and traffic management.

Skills

Experience in a security role

Ability to manage confrontations

Communication skills

IT literacy and digital competence

Education

Full UK driving licence

Job description

Our Security and Parking team are seeking pro‑active team players with experience of dealing with members of the public. Transferrable skills from hospitality backgrounds would be considered alongside current security experience or those with a police or military background. You will conduct patrols, respond to incidents, write reports, and enforce the site traffic policy. IT literacy and digital competence will be necessary for receiving and reporting on handheld devices. Your ability to connect and quickly build rapport with individuals to diffuse and deescalate complex situations will ensure our staff, patients and visitors enjoy a safe environment and a positive experience on our sites.

Your ability to communicate clearly with calm confidence will be vital in managing potential confrontations. The ability to put people at ease and make calm, quick, justified decisions with autonomy will be crucial as you may be interacting with individuals with mental health difficulties, dependency, learning difficulties or who are distressed or confused.

Benefits include enhancements for antisocial hours, access to the NHS pension scheme and a range of progression opportunities.

Requirements

• demonstrate previous experience in a security role
• hold a full UK driving licence
• be able to undertake the physical and mental demands of the role

Previous applicants need not apply.

Applicants who are invited to interview must be able to attend in person.

Responsibilities and Duties

• respond to incidents on Trust property including undertaking investigations into suspicious behaviours or criminal activities such as theft and anti‑social behaviour
• provide a security presence to support clinical staff, attending clinical incidents to provide support and assistance to clinical staff
• protect Trust property from malicious damage and theft promoting a safe, positive environment to reduce the potential for crime
• accurately record every incident, gathering all relevant information, and completing detailed reports
• communicate clearly and effectively with the ability to listen and empathise
• on a rotational basis, maintain an effective security presence in the Emergency Department (ED) areas, promptly intercepting poor behaviours and ensuring the ED patient service is not impacted or disrupted
• assist with fire alarm evacuations
• uphold and enforce the Trust Parking policy
• respond to every incident with a high sense of urgency, including alarms, violence & aggression and other significant events
• support clinical staff in detaining patients under the Mental Health Act 2007 and Mental Capacity Act 2005, including lawful use of clinical holding and restraint where necessary
• ensure the safety, security and welfare of Trust staff, patients and others, and promote a safe, positive environment to reduce crime
• detect and investigate any criminality on Trust property, keeping a record in pocket notebooks of each incident attended
• complete specialist training for safer clinical holding and restraint where required
• conduct the required amount of internal and external patrols every shift, completing site‑specific activities and taskings as required
• assist with car park cash collections from pay and display machines, issue parking charge notices out of hours, and support car park closures and traffic management
• ensure all national and local Health & Safety requirements are met and reported, and pursue the Trust's policies in relation to Equal Opportunities and Diversity Legislation
• support risk management for the Division and the Trust by identifying risks or opportunities, implementing, and maintaining existing controls, contingencies, and actions, and reporting uncontrolled risk to Security management

The position is full‑time, working 37.5 hours per week with shift patterns on a rota basis including days, nights, and weekends.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award‑winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti‑discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all under‑represented groups.

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

This advert closes on Monday 29 Dec 2025.