Security & Parking Officer

North Bristol NHS Trust; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Bristol is seeking a full-time Security and Parking Officer to maintain a secure environment for staff and patients. This role demands excellent communication skills, the ability to manage complex situations, and previous experience in security. Duties include responding to incidents, protecting Trust property, and ensuring the safety of the Emergency Department. Candidates should hold a full UK driving licence and demonstrate relevant experience. Benefits include NHS pension access and enhanced payment for anti-social hours.

Benefits

NHS pension scheme

Progression opportunities

Enhancements for antisocial hours

Qualifications

• Demonstrate previous experience in a security role.
• Hold a full UK driving licence.
• Be able to undertake the physical and mental demands of the role.

Responsibilities

• Respond to incidents on Trust property.
• Provide a security presence to support clinical staff.
• Protect Trust property from damage and theft.
• Record every incident accurately and thoroughly.
• Maintain security presence in the Emergency Department.
• Assist with fire alarm evacuation.
• Uphold the Trust Parking policy.

Skills

Experience in security roles

Calm communication

IT literacy

Ability to build rapport

Job description

As a Security and Parking Officer at North Bristol NHS Trust you will provide a pro‑active, well presented, professional, uniformed security presence working unsupervised, days, nights, and weekends.

Responsibilities

• respond to incidents on Trust property including undertaking investigations into suspicious behaviours or criminal activities such as theft and anti‑social behaviouro
• provide a security presence to support clinical staff, attending clinical incidents to provide support and assistance to clinical staff
• protect Trust property from malicious damage and theft promoting a safe, positive environment to reduce the potential for crime
• accurately record every incident, gathering all relevant information, and completing detailed reports
• communicate clearly and effectively with the ability to listen and empathise
• on a rotational basis, maintain an effective security presence in the Emergency Department (ED) areas, promptly intercepting poor behaviours and ensuring the ED patient service is not impacted or disrupted
• assist with fire alarm evacuation
• uphold and enforce the Trust Parking policy

The position is full time working 37.5 hours per week with shift patterns on a rota basis including days, nights, and weekends.

Our Security and Parking team are seeking pro‑active team players with experience of dealing with members of the public. Transferrable skills from hospitality backgrounds would be considered alongside current security experience or those with a police or military background.

You will conduct patrols, respond to incidents, write reports, and enforce the site traffic policy. IT literacy and digital competence will be necessary for receiving and reporting on handheld devices. Your ability to connect and quickly build rapport with individuals to diffuse and deescalate complex situations will ensure our staff, patients and visitors enjoy a safe environment and a positive experience on our sites.

Your ability to communicate clearly with calm confidence will be vital in managing potential confrontations. The ability to put people at ease and make calm, quick, justified decisions with autonomy will be crucial as you may be interacting with individuals with mental health difficulties, dependency, learning difficulties or who are distressed or confused.

Benefits

Benefits include enhancements for antisocial hours, access to the NHS pension scheme and a range of progression opportunities.

Qualifications

• demonstrate previous experience in a security role
• hold a full UK driving licence
• be able to undertake the physical and mental demands of the role

Previous applicants need not apply.

Applicants who are invited to interview must be able to attend in person.

About North Bristol NHS Trust

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award‑winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti‑discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.