Security Operations Analyst

Softwerx; Cambridge; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A cybersecurity service provider in the UK seeks a Security Operations Analyst for a growing team. This role involves managing security event monitoring, with a focus on Microsoft tools and client communication. Ideal candidates should have understanding of security principles and SOC experience. Competitive salary, robust benefits, and a supportive work environment included.

Benefits

Competitive Market Salary

33 holiday shifts per annum

Westfield Health Membership

Life Cover

Employer pension contribution

Continual training and career development

Referral Scheme

Qualifications

• Experience or interest in security operations or support roles.
• Technical ability to manage and install Microsoft security solutions.
• Professional communication skills to liaise effectively with clients.

Responsibilities

• Receive and categorize initial events and requests from customers.
• Provide initial triage for incidents and engage escalation processes.
• Investigate alerts and confirm closure with clients.

Skills

Understanding of Information Security principles

Good written and verbal communication skills

Technical understanding of IT infrastructure

Ability to install security software

Tools

Microsoft 365 suite

Azure Active Directory

Azure portal

Security Incident and Event Management (SIEM) toolset

EDR tools

Job description

Security Operations Analyst

We provide outsourced security event monitoring and incident response services to a wide variety of clients using a Microsoft centric technology stack. We are looking to fill several SOC analyst positions in a rapidly expanding team that provides service to internal and external customers.

If you have a background in support, deployment or security operations and would like to expand your skills in a Microsoft focused security role this could be the position for you.

As a Microsoft Gold partner we invest heavily in training and provide the time and support for you to achieve accreditations from Microsoft Security Operations Analyst through to Microsoft Certified Security Administrator Associate.

Location

• Flexible work from home policy.
• The candidate must live and hold a relevant Right to work in the UK for this role.

Key Responsibilities

• Receipt and categorisation of initial event, incident and requests from customers.
• Provide initial triage and trigger escalation/assignment as appropriate.
• Investigation of event alerts and liaising with the customer to confirm closure.
• 24/7 rota in 8 hour shift pattern (see attached).

Essential Experience

• Understanding of Information Security principles.
• Good written and verbal communication skills.
• Technical understanding of IT infrastructure (any of the following)
• Microsoft 365 suite
• Azure Active Directory
• Azure portal
• Ability to install security software and applications.

Preferred Experience

• Previous experience in a SOC or security team.
• Experience with a Security Incident and Event Management (SIEM) toolset. Azure Sentinel for example.
• Experience with EDR tools.
• Microsoft certifications.

Package

• Competitive Market Salary (£25 - £35K).
• 33 holiday shifts per annum.
• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships).
• Life Cover (2 x basic salary).
• Employer pension contribution (4% employer, 4% employee).
• Continual training and career development.
• Referral Scheme.

24/7 Rota

• 3x 8 hour shifts.
• 6 week cycle, 7 days on 4 days off and 7 days on 3 days off twice.
• Average 35 hours per week.
• 2 weekends per month, one 3 days and one 4 days.
• No return to shift at midnight on Monday after a weekend off.

The successful candidate will be required to satisfy a right to work in the UK and Standard DBS check at conditional offer stage.