Security Officer

Chartwells Independent; Loughborough; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hospitality services provider is seeking a motivated Security Officer in Loughborough. The role involves ensuring the safety of customers and staff, delivering excellent customer service, and managing access to premises. The ideal candidate will possess a valid SIA license, strong communication skills, and a professional appearance. This position offers a comprehensive benefits package, including career development opportunities, and follow a 4 on 4 off shift pattern.

Benefits

Annual healthcare check

Mental health support

Exclusive benefits access

Career training & development

Referral bonus

Pension scheme

Onsite parking

Qualifications

• Excellent communicator who builds relationships easily.
• Previous experience in delivering fantastic customer service.
• Ability to work under pressure.

Responsibilities

• Ensure safety of the premises and operations.
• Control access to buildings and surroundings.
• Represent the company positively while assisting the public.

Skills

Communication

Customer service

Determination

Resilience

Attention to detail

Education

Valid SIA license or eligibility

Job description

We're currently recruiting a motivated Security Officer to help us ensure continual safety for Defence on a full time basis, contracted to 42 hours per week.

As a Security Officer, you will use your skills to ensure the safety of our customers, staff and buildings whilst providing excellent customer service. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:

• Aviva Digicare - Free annual healthcare check
• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
• Perks at Work - Access to exclusive benefits and wellbeing resources
• Career training & development opportunities - Including Apprenticeships and Career Pathways
• Earn up to £500 when you refer a friend
• Comprehensive pension scheme and life assurance
• Onsite free car parking

Shift Patterns

Here's an idea of what your shift patterns will be: 4 on 4 off

Key Responsibilities

• Being an enthusiastic team player and excellent communicator
• Control the comings and goings of the buildings and surrounding proximity
• Delivering a safe and effective security operation
• Ensuring the safety of the premises
• Helping the public with general queries
• Representing Defence and maintaining a positive brand image

Ideal Candidate

• Either hold a valid SIA license or be eligible to hold one
• Be a brilliant communicator and easily build relationships
• Have determination and resilience
• Have previous experience in delivering fantastic customer service
• Look smart and professional
• Take individual initiative and be an excellent team player
• Possess the ability to work under pressure
• Have an eye for detail
• Understand relevant health & safety, criminal laws and operations

About the Company

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference

Job Reference: com/0601/43368001/52750909/R/BU #Defence

EEO Statement

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!