Security & Car Parking Officer

NHS; Swansea; On-site; GBP 25,000 - 27,000; Full time

Job summary

A major healthcare provider is looking for a Security Officer to join their team at Morriston Hospital in Swansea. The role involves providing professional security services, responding to incidents, and ensuring a safe environment for staff and patients. Essential qualifications include a valid SIA Front Line Licence and experience in security and customer-facing roles. The role offers full-time hours with shifts covering days and nights. Ideal candidates will possess strong communication skills and a commitment to providing excellent service.

Qualifications

• Must hold a valid SIA license.
• Ability to communicate effectively with colleagues and the public.
• Knowledge of patient confidentiality.

Responsibilities

• Respond to incidents and manage aggressive or violent behaviors.
• Conduct daily routine checks and patrols on-site.
• Maintain the safety and security of staff and patients.

Skills

Good communication skills

Conflict management techniques

Ability to use Microsoft Office

Flexible approach to work

Welsh language skills (desirable)

Education

SIA Front Line Licence (Level 2)

IOSH Working safely or equivalent

Job description

Job Summary

To provide an efficient and professional security and car parking service for the health board as part of the security and car parking team.

To carry out a range of preventative and reactive routine scheduled and adoc security and car parking tasks on a daily basis. To protect staff, visitors and patients and property on site.

To undertake an active operational role as part of the responsive security service under the guidance of the health board policies and procedures.

Main Duties of the Job

The security department at Morriston Hospital are looking for a responsible and professional individual to join the security and car parking team.

The post holder will be working 37.5 hours per week covering shifts including weekends, days, night and bank holidays.

The successful candidate must have good communication skills and must hold a valid SIA license.

Other duties include being able to provide an efficient and professional service at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About Us

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex, religion or belief, race, age, sexual orientation, gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Job Details

Date posted: 12 January 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,313 to £26,999 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 130-EA001-0126

Location: Morriston Hospital

Heol Maes Eglwys, Cwmrhydyceirw

Swansea

SA6 6NL

Job Responsibilities

The post holder will have a specific security and car parking role to be undertaken as part of the dual responsibility.

Security staff respond to all incidents on request by shift manager or nursing staff where an individual(s) is reported to behaving aggressive, violent or antisocial. Security will defuse any given situation accordingly using tact, persuasion and where necessary, controlled restraint techniques. Communication with victims of such incidents and witnesses to record the pertinent fact of the incident.

Daily routine lock ups, checking on areas, department and wards. Daily walk around site including car parking duties.

Person Specification

Essential Qualifications & Knowledge

• SIA Front Line Licence (Level 2)
• Undertake training achieving qualifications required for Security Industry Authority licensing within 1st year of employment including attending specialist courses e.g. Control & Restraint/physical intervention training
• Knowledge and understanding of patient confidentiality and the ability to deal with sensitive issues
• Understand and apply techniques of conflict management Understanding of basic Law & Legislation in relation to Security

Desirable

• IOSH working safely or equivalent
• Health and Safety Level 1 CSCS First Aid certificate
• Conflict Resolution training SIA (PSS) CCTV Licence
• Knowledge of Health and Safety legislation
• Infection Control awareness Knowledge of car parking systems (payment machines, barriers etc.)

Essential Experience

• Previous experience within a security environment
• Previous experience in a customer facing environment

Desirable

• Previous supervisory experience
• Previous NHS security experience
• Previous armed forces or police employment
• Operation of CCTV systems

Essential Aptitude and abilities

• Ability to use Microsoft office and electronic programmes to collate/produce clear and concise professional reports and follow written and oral instructions
• Ability to work with minimum prioritise a demanding workload
• Investigatory skills able to carry out dynamic risk assessments (i.e. when attending incidents)
• Ability to communicate easily and confidently with all levels of personnel, colleagues, patients, general public and visitors effectively
• Flexible approach to work to meet the business needs
• Dull hyblyg o weithio i ddiwallu anghenion y busnes
• Full clean driving licence to drive health board vehicles

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer Details

Swansea Bay University Health Board

Morriston Hospital

Heol Maes Eglwys, Cwmrhydyceirw

Swansea

SA6 6NL

Employer's Website

https://sbuhb.nhs.wales/