Security Agent

ABM UK; Hounslow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading facility services provider is seeking a Security Agent to work at Heathrow Airport. This role requires monitoring passengers and baggage, ensuring compliance with security regulations and delivering excellent customer service. The ideal candidate will possess strong English communication skills and attention to detail while working efficiently as part of a team. Benefits include health support, fitness programs, and access to our employee app. Join us to help keep the airport safe and secure.

Benefits

24/7 GP access

Mental Health support

Cycle to work scheme

Get Fit Programme

Financial and legal support

Qualifications

• Strong communication skills in English.
• Ability to work as a team player and independently.
• Capable of adhering to safety and security regulations.

Responsibilities

• Search baggage, passengers, and staff to required standards.
• Conduct patrols and guard areas within the airport.
• Report security incidents and concerns to supervisors.

Skills

Good level of spoken and written English

Able to work effectively as part of a team

Able to meet demanding timescales

Attention to detail

Desire to provide great service

Job description

JOB TITLE: SECURITY AGENT

LOCATION: LONDON HEATHROW AIRPORT

PAY RATE: £13.15 PER HOUR

ROLE OVERVIEW AND PURPOSE

This position is 4 on 2 off - 30 Hours per week

Working in Heathrow Airport as part of a team to deliver great customer service and aviation security to all airport users. You will search baggage, passengers and airport staff, as well as patrol and guard areas within the airport to ensure that the airport, aircraft, passengers and airport staff are safe and secure at all times.

You will be an energetic and professional team player who can work to demanding timescales to ensure that flights depart on time. You will be provided with the necessary training and uniform so that you can confidently carry out the role in line with security regulations and ABM UK’s company policies and procedures.

KEY RESPONSIBILITIES

• Search baggage, passengers and airport staff to the required standard
• Carry out patrolling and guarding duties within the airport to the required standard
• Carry out access control duties for passengers, airport staff and vehicles to the required standard
• Provide great customer service to passengers and airport staff
• Report all security incidents and concerns to the security supervisor
• Work positively and effectively with all team members and other airport and airline colleagues
• Comply with training, security regulations and ABM UK’s company policies and procedures
• Work safely at all times and in line with ABM UK’s safety standards, policies and procedures
• Always act professionally, dress smartly and be an excellent timekeeper
• Complete any reasonable tasks that are required by the company.

REQUIRED SKILLS AND EXPERIENCE

• A good level of spoken and written English
• Able to work effectively as part of a team and without constant supervision
• Able to work to demanding timescales without compromising quality, safety and security
• Attentive with good attention to detail
• Desire to deliver great service and to be helpful and courteous at all times

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page.

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.