Secretary

NHS; Southampton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in Southampton is seeking a Secretary for the Early Intervention in Psychosis team to provide administrative support. The role includes overseeing appointment coordination, minute-taking, and handling patient interactions. Ideal candidates will possess strong secretarial skills, IT proficiency, and excellent communication abilities. Competitive salary between £24,937 and £26,598 annually, with flexibility in work arrangements. Join a caring and passionate team dedicated to improving mental health services.

Qualifications

• Proven secretarial and administrative skills.
• Experience in typing and audio typing.
• Good IT skills and competency with Microsoft Office.

Responsibilities

• Coordinate and minute meetings.
• Book clinic appointments and process patient referrals.
• Manage diaries and send appointment letters.

Skills

Secretarial skills

Administrative skills

Excellent communication skills

IT skills

Time management

Teamwork ability

Education

Excellent standard of written and oral English to GCSE/O level grade A-C

RSA II or equivalent

Tools

Word

Excel

Outlook

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Secretary - West EIP - Secondment

The closing date is 01 February 2026

Would you like the chance to make a real difference to support mental health care in the local area? Are you seeking to be part of a patient‑facing admin team passionate about providing a caring and supportive service to patients.

We are a friendly, welcoming team working together on the NHS front line. We pride ourselves on our caring approach and our efficient systems.

Are you an enthusiastic, team‑orientated professional with proven secretarial and administrative skills? The role is varied – such as co‑ordinating and minuting meetings, booking clinic appointments, typing clinic letters, assisting with patient referral administration and supporting our receptionist in greeting patients and dealing with telephone enquiries. You will have proven secretarial and administrative skills and experience such as typing and audio typing, good IT skills and experience of using Word, Excel, and Outlook, excellent verbal and written communication skills, time management and team‑working abilities and a professional yet compassionate approach.

If this sounds like the role for you, we would love to meet you!

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

Provide an extensive medical secretarial support to the Consultant Psychiatrists with the EIP team, including managing diaries, sending out appointment letters, maintaining waiting lists and extensive experience with audio typing and a good level of grammar. Sending out letters either electronically to the GP or emailed as appropriate once they have been reviewed as accurate and then uploaded onto the RIO system.

Provide excellent administrative support to the Early Intervention in Psychosis Team, including sending of assessment/discharge letters, arranging assessments, and any other administrative tasks that may be asked of you by the team.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined‑up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community‑based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person’s care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute‑level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson’s Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

Job responsibilities

We have ensured our recruitment processes are accessible and inclusive to everyone. If, as a potential candidate, you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of sex, race, age, sexual orientation, religion/belief or disability, please initially contact the Trust's Recruitment team – detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working – all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• Excellent standard of written and oral English to GCSE/O level grad A-C
• RSA II or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£24,937 to £26,598 a year (Based on full time hours)