Seasonal Sales Assistant

Footasylum; Brierley Hill; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent retail company is seeking Seasonal Sales Assistants for their Merry Hill store. This temporary part-time role requires enthusiastic individuals to provide exceptional customer service and maintain an inviting store environment. The role offers a chance to work part-time hours during the busy December period, starting from early November through January.

Qualifications

• Friendly and approachable attitude.
• Ability to initiate conversations with customers.
• Team player with a can-do attitude.

Responsibilities

• Greet and welcome customers warmly.
• Provide expert product knowledge.
• Assist customers with their purchases.
• Maintain cleanliness and organisation of the store.

Skills

Outgoing personality

Customer service orientation

Organised

Positive attitude

Communication skills

Job description

Overview

We are hiring for Seasonal Sales Assistants to join one of our exciting stores based at Merry Hill. This is a temporary position working part-time hours. You will be contracted to 8 hours per week, with the scope for picking up additional hours during December. If successful, your temporary contract with us will start from Sunday 2nd November 2025 and run until Saturday 3rd January 2026.

Responsibilities

• Greet and welcome customers with a friendly and positive attitude.
• Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
• Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
• Provide expert product knowledge and advice to customers.
• Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
• Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
• Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
• Stay up to date with current trends and product knowledge to effectively assist customers.
• Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
• Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.

About you

Don't worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.

Diversity

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment process

We don't look at CVs - just your answers to our application questions about customer service. If you have the availability we're looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias. We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a group interview for the role, and to see if we're a good fit for you. Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period. You must bring along your Right to Work documentation to the interview in order for us to progress with your application!