Seasonal Sales Assistant

The Entertainer; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail toy company seeks a Seasonal Sales Assistant in Birmingham. Duties include stocking shelves, assisting customers, and maintaining a welcoming store. Ideal candidates are reliable, flexible, and possess excellent customer service skills. Competitive pay with potential for extra hours around Christmas.

Benefits

20% toy discount

Fortnightly pay

Flexible access to pay via MyPayNow

Access to the Retail Trust

Virtual GP

Qualifications

• Ability to work flexible hours including weekends.
• Physically capable of handling stock deliveries.
• Confident in providing customer service.

Responsibilities

• Keep shelves stocked and merchandise effectively.
• Assist customers and handle deliveries.
• Maintain a tidy and welcoming store environment.

Skills

Reliable

Flexible hours

Excellent customer service

Physically fit

Teamwork

Job description

Overview

To be a Seasonal Sales Assistant at The Entertainer you must be: Reliable and flexible in what hours you can work, there may be the chance of extra hours too if we're busy! Approachable and confident to deliver excellent customer service. Physically fit and able to move stock around the store, working with deliveries and pallets on your own and as a team. Be willing and able to help out when needed in our local Tesco concession space. Merchandising, keeping the shelves full, talking to customers and handling deliveries.

Holly, Seasonal Sales Assistant from last year says: "Working for the entertainer is a wonderful and thrilling experience, there is never a day where I am bored or have nothing to do. I enjoy restocking and making sure all the prices are correct for all our customers, however, I do like seeing kids get excited about seeing their favourite toys in stock brings me back to when I was younger and enjoyed those same toys, for me this is very rewarding and love seeing the excited and thrilled looks on their faces. On the weekends when it is especially busy, I like to replenish and make myself available for everybody, whether that\'s to grab an item off the top shelf or to recommend a toy or bestseller for Christmas, I love being a Seasonal Sales Assistant as I feel that those little jobs like restocking can make a big difference to a customer coming in to our store for the first time."

Key Information about this role

• Rates of Pay: 16-20 year olds - £11.00 per hour. 21-year-old plus - £12.21 per hour
• Contract end date: 3rd January 2026
• Our stores will be open 7 days a week so you will need to be able to support us at the weekends including Sundays.
• We will have various shifts available for this store between the hours of 9am and 10:30pm, with the majority of shifts running in the afternoon and evenings.
• The hours we have available for this store are:
  • A 12-hour per week contract: you may work 4-hour shifts over 3 days, or you might be asked to work two 6-hour shifts.
  • An 8-hour per week contract: you will typically be offered 4-hour shifts over 2 days, or perhaps one full day at times.
  • A 20-hour per week contract: you may typically be working 4-hour shifts over 5 days.
• If you are flexible to work various shifts, including evenings and different days of the week, have a great attitude, and friendly personality, we can make the hours you are available – work for you and us, just make sure you give us as much detail as possible in your application form.
• There may also be an opportunity for you to work extra hours in this role, depending on trade.
• With all our Seasonal Sales Assistant contracts you will also be asked to work Christmas Eve, Boxing Day or New Years Eve - they\'re some of our busiest days of the year.

Responsibilities

Keep the shelves stocked, merchandise effectively, assist customers, and handle deliveries. Support in the Tesco concession space as required. Deliver friendly, efficient customer service and maintain a tidy, welcoming store environment.

Benefits

• 20% toy discount in Entertainer stores
• Fortnightly pay
• Flexible access to your pay via MyPayNow
• Access to the Retail Trust
• Virtual GP