Seasonal Sales Advisor

THE WHITE COMPANY; Cambridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Cambridge seeks seasonal staff to provide excellent customer service during the Christmas period. Candidates must be passionate about delivering exceptional customer experiences and able to exceed expectations. The role includes maximizing sales opportunities and capturing customer data to enhance loyalty. Benefits include a competitive salary and employee discounts. Join us to create a magical shopping experience this festive season.

Benefits

30% employee discount

Competitive salary

Qualifications

• Passion for providing excellent service.
• Ability to exceed customer expectations.
• Experience in capturing customer data.

Responsibilities

• Provide excellent customer service.
• Identify customer needs and respond to queries.
• Maximise sales opportunities.
• Capture customer data to enhance loyalty.

Skills

Excellent customer service

Product knowledge

Sales targets achievement

Customer data capturing

Job description

Overview

Make Your Moments Matter. Christmas is a very special time at The White Company and we need you to help spread the magic in our stores! You will be delivering PRIDE – our company values - at our most important time of year with your Dedication to your seasonal support and Passion for providing our special customers with excellent service. You will also assist with additional duties across the store and in the stockroom. If you share our obsession with providing our customers with a fantastic shopping experience and want to deliver a magical Christmas in your local store, we would like to hear from you!

What you’ll be doing

• Provide excellent customer service and surpassing customer expectations at every opportunity,
• Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits,
• Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators,
• Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and a competitive salary. You will also receive 30% off our products during your time with us

Our Equality, Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We\'d love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.