Seasonal Associate

ALO YOGA; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A retail wellness brand in Greater London is looking for a Seasonal Associate to drive sales and provide exceptional customer service. The ideal candidate has experience in a client-centric sales environment and a passion for creating memorable customer experiences. Duties include processing transactions, supporting store goals, and maintaining store cleanliness. This part-time role requires flexibility and offers perks such as employee discounts and fitness class memberships.

Benefits

Employee discount at Alo Yoga

Monthly Store Incentives

Clothing Allowance

Free membership to Alo Moves

Qualifications

• Preferred prior work experience in a client-centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Requires constant movement in and around all areas of the store.

Responsibilities

• Drive and exceed sales targets by utilizing company initiatives.
• Process customer transactions and returns in accordance with policy.
• Ensure all front and back of house procedures are executed correctly.

Skills

Client-centric experience

Exceptional customer service

Ability to lift 50 pounds

Flexibility for varying schedules

Job description

Role Objective

The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner that aligns with Store goals and Alo's Guiding principles.
• Drive and exceed sales targets by utilizing Alo's Flow initiatives to optimize productivity and efficiency
• Provide a friendly "greet" and proactively approach customers to understand their needs and կախիր the customer engagement.
• Process customer transactions and returns in accordance with policy and procedures
• Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Assists in processing shipment, in a timely manner.
• Supports with replenishment on the sales floor, in a timely manner.
• Ensure all front and back of house procedures are executed in accordance withาคม company Policy & Procedures.
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting redebsaka operating efficiently.

Seasonal Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies Alo's Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to stand and move for an entire shift

Seasonal Associate Schedule

Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).

Perks & Benefits

• Generous employee discount at Alo Yoga
• Monthly Store Incentives
• Clothing Allowance
• Free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutoryipel entire law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [e-mail]. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.