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National Star; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing charity organization in Gloucester is seeking an experienced retail manager to launch a new charity shop. This role involves team building, merchandising, and excellent customer service skills. Candidates should come from a charity or fashion retail background and be able to manage and train volunteers. Full-time availability, with flexibility on days, is preferred. The position offers a range of employee benefits including transport services and training opportunities.

Benefits

Career development opportunities

Free employee minibus service

Access to fitness facilities

Life insurance cover

Employee discounts

Contributory pension scheme

Qualifications

• Experience in charity retail or fashion retail.
• Strong understanding of merchandising and presentation.
• Confident in recruiting and managing a team.

Responsibilities

• Assist in building a new team for the new shop.
• Drive forward the launch of the new shop.
• Work full time, including some Saturdays.

Skills

Creativity

Communication

Customer service

Job description

Full time 37.5 hours per week (1.01 FTE)

Location

Gloucester

Location status

On Site (Gloucester)

Contract type

Permanent

Interview date

TBC

28/12/2025

About the role

We are excited to share that we are continuing to expand our network of charity retail shops and will soon be opening a new shop in central Gloucester.

This is an exciting opportunity for an experienced and enthusiastic retail manager to help build a new team whilst driving forward the launch of the new shop.

Ideally coming from a charity retail or fashion retail background, you will use your creativity, communication and customer service skills to generate quality donated stock. It’s likely that you will understand merchandising, presenting clothing, homeware and books in a way that will encourage maximum sales.

It also goes without saying that you will be confident in recruiting, training and managing a team of volunteers and your part-time deputy managers.

You will be working full time 5 days per week to include some Saturdays. We would prefer that you have some flexibility on the days you can work and that you have access to transport to be able to cover shifts at some of our other stores if required.

Apply

Apply online to the Charity Retail Shop Manager role.

National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

Fantastic career development opportunities and comprehensive induction programme – theory and practical

Free employee minibus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)

Award-winning training

Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite

Westfield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more