SCUK Customer Service Advisor

Santander Consumer (UK) plc; Redhill; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A leading financial services provider is seeking enthusiastic Customer Service Advisors to join their team in Redhill, Surrey. In this hybrid role, you'll be customer-focused and a team player, driven to enhance customer experiences. Candidates must be prepared for full office attendance at first. This position offers a fast-paced environment where you can make a real impact on customer satisfaction.

Qualifications

• Passion for providing exceptional customer service.
• Strong teamwork and collaborative skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Identify opportunities to improve customer service.
• Ensure customers are at the heart of all activities.
• Drive to achieve exceptional customer experience.

Skills

Customer service focus

Team collaboration

Decision making

Job description

Overview

Country: United Kingdom

Santander Consumer Finance (SCUK) are looking for passionate Customer Service Advisors to join our very busy Contact Centre team in Redhill, Surrey. This is a hybrid position, where you will be required to attend the office full time for the first 6 months (fully remote workers will not be considered).

In this rewarding role you will be customer obsessed, and a strong team player with a collaborative approach to ensure the customer is always at the heart of everything you do. Working at a fast pace, you will be driven to identify opportunities to improve the service we offer and be able to make decisions with a true desire to ensure an exceptional customer experience every time.