Scotmid - Branch Supervisor (FB02)

Scotmid Food; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading community retailer in the United Kingdom is seeking a Branch Supervisor in Aberdeen City. In this role, you will be essential to the store management team, responsible for motivating your customer service team and ensuring compliance with store standards. Ideal candidates will have strong customer service and team-working skills, and while previous retail supervisory experience is a plus, enthusiasm and a positive attitude are key. This position offers competitive hourly rates and significant opportunities for career development.

Benefits

Competitive hourly rates

Comprehensive induction and training programme

Opportunities for career development

Qualifications

• Previous supervisory experience in retail is an advantage.
• Ability to think on feet and solve everyday challenges.
• Passionate about supporting and developing others.

Responsibilities

• Deputize for the Store Manager and Senior Team Leader.
• Motivate the customer service team to provide excellent service.
• Ensure store standards and legal compliance.

Skills

Customer service skills

Teamworking skills

Job description

Branch Supervisor

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence. With a natural flair for team work, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.

As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands‑on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.

While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training programme to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.