Scientific Assistant

Network Scientific Ltd.; England; On-site; Full time

Job summary

An established industry player is seeking a motivated Customer Service Consultant to join their environmental testing lab. This full-time role offers a fantastic opportunity to gain experience in a scientific environment while providing exceptional service to clients. You'll be responsible for administrative tasks, developing customer relationships, and ensuring quality and efficiency in a fast-paced setting. With full training provided, this position is ideal for individuals looking to grow professionally within a globally successful organization. If you're ready to make a difference and start your career in science, this is the role for you!

Qualifications

• Experience in customer service is essential, ideally in a scientific environment.
• Strong communication skills and attention to detail are key.

Responsibilities

• Provide exceptional customer service via phone and email.
• Handle administrative tasks including invoicing and booking sample collections.

Skills

Customer Service Skills

Attention to Detail

Problem-Solving Capability

Communication Skills

Education

Scientific Degree

Job description

Location – Oxford OX1
Salary – £11.44ph

Are you looking to gain some experience in a scientific environment? Do you have great Customer Service Skills?

A leading and successful provider of analytical testing and Environmental services is currently seeking a Customer Service Consultant to join the team at their environmental testing Lab in Didcot, Oxfordshire, on a temp to perm basis. Ideal if you have some prior experience in Customer Service and some background in a Scientific Environment such as a Scientific Degree or experience working in a lab.

Role Overview

• Provide exceptional customer service to the company's clients, predominantly via phone and email.
• Administrative tasks including invoicing, booking sample collections, and resolving customer queries.
• Develop and maintain relationships with existing customers.
• Temporary to permanent, full-time role Monday-Friday. 39 hours per week (Monday-Thursday 8:00am - 4:30pm, Friday 8:00am - 3:30pm).

Requirements

• A background in Science is highly beneficial, this could be from an academic or professional environment.
• Excellent customer service skills are essential, ideally developed during experience in a similar role.
• Must be highly motivated, with great attention to detail and problem-solving capability, excellent communication skills, and a strong appreciation for the principles of quality and efficiency in a fast-paced environment.
• Must be immediately available to begin.

In Return

This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organisation. Great opportunities to develop professionally and progress.

For more information or to apply, please contact Louis Williams.