School IT Technicians - Cambridge

Randstad Education; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational staffing agency in Cambridge is seeking a proactive IT Support professional. Responsibilities include maintaining IT systems, user support, and liaising with staff and pupils. Ideal candidates should have prior IT support experience in a school environment and possess strong communication skills. This position offers a full-time role with competitive pay and a supportive work environment.

Benefits

Competitive hourly rates of pay - Paid weekly

Dedicated consultant

Refer a friend scheme - £300 for each referral

Onsite car parking

Support with application and DBS

Qualifications

• Prior experience in IT support or a relevant field is required.
• Eligibility to work in the UK is essential.
• DBS on a update service is a must or willingness to get a new one.

Responsibilities

• Provide support to all system users and peripheral hardware.
• Maintain an accurate asset record of all equipment.
• Keep the helpdesk up to date and ensure quick resolution of issues.

Skills

Problem-solving skills

Communication skills

Teamwork

Customer perspective understanding

Proactivity

Education

Experience in IT support or relevant field

DBS check

Job description

Overview

"New technology is common, new thinking is rare."

Are you up to date on the latest technological advancements?

Are you looking to turn your passion for IT into a career?

Are you ambitious and hardworking?

If you have answered yes to these questions, please APPLY NOW for this role!

We are seeking a reliable, proactive, and diligent individual to join the highly valued IT Support team in Cambridgshire.

This position will be full-time for the first three months, but most likely for longer. The normal working hours will be from 8.00 am to 4.00 pm, and you must be available five days a week.

Benefits

• Competitive hourly rates of pay - Paid weekly
• Dedicated consultant to help you through the joining process
• Refer a friend scheme - £300 for each referral
• Onsite car parking with public transport links
• Support with school application support and DBS

Responsibilities

• To provide support to all system users and peripheral hardware including installing, repairing, and maintaining equipment and software, including student laptops
• To maintain a complete and accurate asset record of all equipment
• Perform routine maintenance tasks, including installing basic software packages and setting common options
• To keep the helpdesk up to date and ensure issues are resolved quickly and urgent tasks are prioritised
• Supporting, configuring and installing Teams IP phones and liaising with facilities regarding future telephone system upgrades
• To work closely with teachers, support staff, parents and pupils with any hardware or software issues, via email, phone and in person
• Identifying IT service improvements and installing laptops/computer as needed
• Identify possible ICT requirements and develop outline specifications for solutions
• To maintain and develop the school's ICT resources for safe, effective use by pupils and staff

Qualifications

• Prior experience in IT support or a relevant field is required, ideally within a school and/or the education sector
• Eligibility to work in the UK (essential)
• DBS on a update service is a must or willingness to get a new one
• Provide specific references
• Ability to understand the customer perspective and work collaboratively with pupils, teachers and parents
• Problem-solving skills to find innovative solutions to IT problems
• The ability to work as part of a team and be proactive
• Proven record of maintaining efficient IT systems ideally in a school setting
• High level of team, interpersonal and communication skills
• A logical, calm, organised approach to problem solving
• The ability to manage time effectively, multitasking and working to tight deadlines
• A high level of initiative, enthusiasm and willingness to work in a collaborative manner

About us

Randstad Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employees and the Disclosure and Barring Service (DBS).

How to Apply

If you've worked in a school environment before and this sounds like the school for you, Please APPLY NOW!!

We would love to hear from you!