School IT Technician - Customer-Focused Support & Training

Emmanuel College, Gateshead; Gateshead; On-site; GBP 24,000 - 30,000; Full time

Job summary

A local educational institution is seeking an IT Technician to provide reliable IT support and customer service within a school environment. The role involves communicating effectively with senior management and IT staff while also participating in the training of IT personnel. This full-time position of 37.5 hours per week is crucial to maintaining high expectations for student service and support. Strong communication skills and experience in IT support are essential.

Benefits

Defined benefit pension scheme

Employee Assistance Programme

Access to exclusive Benefits Hub

Daily lunch allowance

Free parking

Family friendly policies

Enhanced sick pay and leave

Cycle to work scheme

Funded eye tests and glasses

Qualifications

• Experience delivering reliable IT support.
• Ability to communicate effectively with management and staff.

Responsibilities

• Deliver IT support and customer services within the school.
• Communicate effectively with management and students.
• Participate in training of IT staff.

Job description

A local educational institution is seeking an IT Technician to provide reliable IT support and customer service within a school environment. The role involves communicating effectively with senior management and IT staff while also participating in the training of IT personnel. This full-time position of 37.5 hours per week is crucial to maintaining high expectations for student service and support. Strong communication skills and experience in IT support are essential.