School Crossing Patrol Coordinator

West Sussex County Council; Southwater; Hybrid; GBP 10,000 - 11,000; Full time

Job summary

A local government agency in the UK is seeking a School Crossing Patrol coordinator to manage safety outside schools. In this role, you will supervise and support a team of School Crossing Patrols, recruit new staff, and maintain relationships with schools. The position requires a full driving license, excellent communication skills, and effective problem-solving abilities. Join us to make a difference in the community while ensuring the safety of children and families.

Benefits

Dynamic working environment

Access to employee benefits

Support for work-life balance

Qualifications

• Full car driving license is essential.
• Strong communication skills required for reports and stakeholder interactions.
• Experience in problem identification and solution delivery is necessary.

Responsibilities

• Manage and supervise School Crossing Patrol sites to ensure safety.
• Recruit and train new School Crossing Patrol staff.
• Build relationships with schools and respond to incidents professionally.

Skills

Full car driving license

Excellent communication skills

Problem identification and solution planning

Customer focus

People management skills

Organizational skills

Job description

Salary: £10,241 to £10,746 per annum pro rata term time only (Full time equivalent £27,254 to £28,598 per annum)
Contract Type: Permanent
Working Pattern: Term time only - 42 working weeks - 15 hours per week - this role will be required to work on a rolling rota
Location: Based at Hop Oast, Horsham but may require travel to any of the 3 main depots -Clapham, Drayton or Hop Oast (Horsham)
Start Date: Please note that this role will not commence before April 2026

The Transport Provision team is currently recruiting for a School Crossing Patrol coordinator. The team is spread across all three of our main depots in Chichester, Worthing and Horsham. This role will be based at Hop Oast depot and is responsible for managing sites outside and near schools to ensure safe crossing points for children and adults attending the school site. Your role will be to support the delivery of this by supervising, recruiting and supporting a team of School Crossing Patrol colleagues.

You will make a real difference to children and families and gain a strong sense of public service. It's a varied role where no two days are the same within a collaborative and supportive working environment.

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. Upon joining us you will have access to a range of benefits including the following:

For a full list, please visit our Rewards and Benefits page.

The Opportunity

In this role you will work across a large geographical area and ensure that all School Crossing Patrols (SCPs) in your assigned area, are supported in their role. You will be leading on the recruitment of new staff, ensuring they receive an induction, uniform and any ongoing training they require once established in post.

You will need to build and maintain relationships with schools and other key stakeholders. Should there be any incidents or issues at one of the School Crossing Patrol sites, you will need to deal with this in a professional manner and manage responses to deal with this accordingly.

The role could require regular travel around the county so some flexibility will be required. You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes are available.

About you

Some of the key skills, experience and knowledge required to be successful in the role include:

• Full car driving license
• Excellent communication skills, both written and verbally, to enable clear exchanges of information with various stakeholders and write concise reports in relation to incidents or investigations. You'll also need good IT skills to be able to produce these.
• Ability to identify problems, plan solutions and then deliver these solutions, making the best use of resource available and ensuring the highest levels of customer service are delivered alongside this.
• Strong customer focus to ensure the leadership and support you provide assists the team to deliver a great customer experience in the field.
• Good people management skills to successfully lead the team, train them where appropriate to meet objectives and necessary timescales.
• Good organisational skills to plan and utilise resource and the ability to remain calm under pressure when there are conflicting demands.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

About us

The Transport Provision Team is part of the Transport Co-ordination Department. The team plans and provides passenger transport solutions. These services are provided to eligible children and allows them to get to school which supports the bus network providing millions of bus journeys each year.

The Transport Provision Team provides specialist transport for people with special needs, using its own fleet of vehicles, many of which are fully accessible. The Transport Provision Team covers the whole of West Sussex and operates out of three bases in Chichester, Horsham and Worthing.

For more information on the service, please visit our dedicated webpage for all things schools transport recruitment here.

Further information

The reference number for this role is EIE01502.

For an informal conversation or for further information regarding the role, please contact

For issues or queries regarding your application please contact

To apply, please follow the links below to complete an application form and upload your CV. In your application, please outline your motivations for applying and explain how you meet the key skills listed in full and the experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.