School Administrator

Orbis Education & Care Ltd; Cardiff; On-site; GBP 20,000 - 27,000; Full time

Job summary

A specialist education provider based in Cardiff seeks an organized Education Administrator to support its operations. The role includes managing office tasks, assisting finance procedures, and ensuring Health & Safety protocols. Candidates should possess strong numeracy, literacy, and digital skills, along with previous administrative experience. This position offers a supportive work environment in a school setting, along with career progression and various employee benefits.

Benefits

Opportunities for training and development

Employee Assistance Programme

Health Plan

Refer a Friend Scheme

Qualifications

• Strong numeracy, literacy, and digital skills are essential.
• Administrative experience is required.
• Excellent communication and interpersonal skills are necessary.

Responsibilities

• Manage daily office tasks such as filing, photocopying, and responding to emails.
• Assist with petty cash and ensure confidentiality in processes.
• Support Health & Safety procedures and report maintenance concerns.
• Facilitate smooth communication between departments and external partners.

Skills

Strong numeracy skills

Strong literacy skills

Excellent communication skills

Interpersonal skills

Digital skills

Education

A Level 2 Customer Service/Administration qualification

Tools

Microsoft Office

Job description

About The Role

Education Administrator

Birchwood School – Cardiff - Salary: £20,021.63 (£26,339.56 Full Year Equivalent)

Full-Time - 37.5 hours per week - Permanent - Term Time Only

Are you highly organised, great with people, and looking for a role where your work truly matters? Birchwood School is looking for a dedicated Education Administrator to join our warm, supportive team and help keep our busy specialist school running smoothly.

At Orbis Education and Care, we support children and young people with Autism and complex needs to learn, grow, and achieve their full potential. As an Education Administrator, you’ll play an essential part in making sure our staff, pupils, and families experience the very best support every day.

Why Birchwood School?

Birchwood is a specialist setting where every day makes a difference. With small class sizes, nurturing teams, and a strong therapeutic approach, our school is a place where children thrive—and so do our staff. You’ll be joining a friendly, passionate team who will value your ideas, your organisation, and your commitment.

Your Role as an Education Administrator

In this varied and rewarding role, you will be at the heart of the school’s operations. Responsibilities include:

• General Office & Administrative Support
  • Managing daily office tasks such as filing, photocopying, responding to emails and phone calls, and liaising with parents and staff.
  • Supporting the Senior Leadership Team with meeting arrangements, minute taking, and communication across the school.
• Finance, Systems & Compliance
  • Assisting the Assistant Head of Education with petty cash.
  • Ensuring all administrative processes follow company policies for confidentiality, record keeping, and information management.
  • Maintaining contact databases and keeping essential information accurate and up to date.
• Health, Safety & School Operations
  • Supporting the implementation of Health & Safety procedures, fire safety, and visitor protocols.
  • Reporting hazards, faulty equipment, or maintenance concerns to the School Caretaker.
  • Ensuring systems are in place to manage resources such as alarms, fobs, and equipment.
• Teamwork & Communication
  • Helping to ensure smooth communication between school departments, Head Office, parents, and external partners.
  • Supporting colleagues and contributing to a positive, solution‑focused atmosphere.

This is a busy and varied role—perfect for someone who enjoys a challenge, thrives in a fast‑paced environment, and takes pride in keeping things running efficiently.

What We’re Looking For

Essential:

• A Level 2 (or higher) Customer Service/Administration qualification, or equivalent experience
• Strong numeracy, literacy, and digital skills
• Previous administrative experience
• Excellent communication and interpersonal skills
• A positive attitude, reliability, and the ability to stay calm under pressure

Desirable:

• Microsoft Office qualifications
• Experience within a school or education setting
• Knowledge of HR processes or Health & Safety
• Understanding of Estyn or ISS standards
• Use of initiative and ability to work independently

What We Offer

• A supportive, friendly team and a meaningful role within a specialist school environment
• Opportunities for training, development, and career progression
• Access to the Blue Light Card for retail discounts
• Health Plan (after probation)
• Employee Assistance Programme and wellbeing support
• Refer a Friend Scheme – earn up to £1,000
• Being part of a values‑driven organisation that puts people first

Ready to Join Us?

If you’re an organised, enthusiastic administrator who wants to be part of a school that truly makes a difference, we’d love to hear from you.

Apply today using the ‘Apply’ link and take the first step towards joining the Birchwood School community.

Orbis Education and Care proudly celebrates diversity and is committed to creating an inclusive environment for all staff.