Schemes Manager, Education & Not-for-Profit (Hybrid)

Howden Group Holdings; Cheltenham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Cheltenham is looking for a Schemes Manager to manage relationships with scheme partners and enhance customer outcomes. This role requires excellent communication, analytical skills, and a proven track record in customer service. You will oversee profitability and operational effectiveness of schemes while ensuring the delivery of new products. This full-time position allows for hybrid working, ideally requiring 2-3 days in the office.

Benefits

Diversity and inclusion support

Flexible working hours

Career development opportunities

Qualifications

• Experience in managing third party relationships or operational experience in the implementation and management of service levels.
• An understanding of the insurance market.
• A proven track record of delivering exceptional customer service.

Responsibilities

• Manage relationship with Howden scheme partners.
• Oversight of profitability and operational effectiveness.
• Support delivery of scheme placement strategy across trading teams.

Skills

Managing third party relationships

Excellent communication skills

Analytical capabilities

Negotiation skills

Problem-solving mindset

Job description

A leading insurance firm in Cheltenham is looking for a Schemes Manager to manage relationships with scheme partners and enhance customer outcomes. This role requires excellent communication, analytical skills, and a proven track record in customer service. You will oversee profitability and operational effectiveness of schemes while ensuring the delivery of new products. This full-time position allows for hybrid working, ideally requiring 2-3 days in the office.