Scheme Manager

Arawak Walton Housing Association; Manchester; On-site; GBP 28,000; Part time

Job summary

A housing association is seeking a part-time Scheme Manager in Manchester. In this role, you will deliver high-quality housing and support services for tenants aged over 55. Key responsibilities include monitoring tenant wellbeing, conducting health & safety inspections, and managing complaints. Candidates should have relevant qualifications and experience working with older individuals. This position offers a salary of £27,178 pro rata.

Qualifications

• Experience in providing housing‑related support and working with external agencies.
• Knowledge of Health & Safety requirements in sheltered housing schemes.

Responsibilities

• Provide consistent, professional support to tenants, ensuring their wellbeing is regularly monitored.
• Welcome and induct new tenants, providing clear information about facilities and services.
• Conduct daily visual Health & Safety inspections and audits.

Skills

Experience and understanding of the needs of older people

Strong IT skills

Excellent organisational abilities

Education

Relevant qualifications such as NVQ or CSHS

Job description

Scheme Manager

Manchester

£27,178 pro rata

Part Time – 20 hours per week

We are looking for an experienced Scheme Manager to deliver high quality housing and support services for tenants within the associations over 55s housing schemes. This is a key role within the association, acting as the main point of contact for tenants, co‑ordinating care and support services provided by

You will play a vital part in fostering a positive culture, driving continuous improvement and supporting innovation and efficiency to help achieve Arawak Walton’s strategic goals.

Key Responsibilities

• Provide consistent, professional support to tenants, ensuring their wellbeing is regularly monitored.
• Welcome and induct new tenants, providing clear information about facilities and services, and ensuring tenants and their families understand the Scheme Manager’s role.
• Conduct daily visual Health & Safety inspections, weekly checks, and quarterly community alarm equipment audits.
• Manage complaints in line with the association’s standards and procedures, taking collective responsibility for resolving service shortfalls.
• Promote and adhere to Arawak Walton’s policies, with particular attention to equality, diversity & inclusion, health & safety, and data protection.

What We’re Looking For

• Experience and understanding of the needs of older people.
• Relevant qualifications such as NVQ or CSHS.
• Knowledge of Health & Safety requirements in sheltered housing schemes.
• Experience in providing housing‑related support and working with external agencies.
• Strong IT skills, excellent organisational abilities, and the capacity to respond quickly to service demands.

If this position is something that aligns with your experience, do not hesitate to apply.