Scheduling Team Leader

Niyaa People Ltd; Rugby; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local authority service provider in England is seeking a Scheduling Team Leader to manage day-to-day operations of the Repairs & Voids service, ensuring excellent customer service and team efficiency. The ideal candidate will have proven leadership experience and a strong commitment to quality outcomes. This role includes benefits such as 35 days annual leave and a Local Government Pension Scheme, with hybrid working options available.

Benefits

35 days annual leave

Local Government Pension Scheme

Hybrid working option

Flexi-time scheme

Structured induction programme

Learning and development opportunities

Payment of professional subscriptions

Qualifications

• Proven leadership and people management skills.
• Experience leading change in repairs, property, or housing management.
• Ability to work under pressure while maintaining accuracy.

Responsibilities

• Manage and lead the Repairs Scheduling, Financial, and Administrative teams.
• Monitor team performance and implement improvements.
• Maintain strong relationships with customers and suppliers.

Skills

Leadership skills

Customer focus

Organizational skills

Advanced MS Office

Tools

Agresso

Total Mobile

Job description

Overview

We are seeking a Scheduling Team Leader to manage day-to-day operations of the Repairs & Voids service, overseeing performance management of the administrative team, and fostering a customer-first culture. This role offers hybrid working and is a great opportunity to assist this local authority with a significant transformation to enhance the quality of their repairs services.

Key Responsibilities

• Manage and lead the Repairs Scheduling, Financial, and Administrative teams to ensure efficient service delivery.
• Monitor team performance and implement improvements to meet service standards.
• Maintain strong relationships with customers, suppliers, and external contractors to ensure service continuity.
• Support the Property Repairs Manager in the development and transformation of the repairs service.

Requirements

• Proven leadership and people management skills with experience of leading change in a repairs, property, or housing management environment.
• Strong work ethic with a commitment to delivering excellent customer-focused outcomes.
• Ability to work effectively under pressure while maintaining accuracy and organisational skills to prioritise competing demands.
• Proficiency in MS Office at an advanced level; experience with systems such as Agresso and Total Mobile is an advantage.

Benefits

• 35 days annual leave
• Generous Local Government Pension Scheme
• Hybrid working option up to 60%Flexi-time scheme
• Annual leave purchase scheme
• Structured induction programme
• Learning and development opportunities, including Future Leaders programmes
• Payment of professional subscriptions for approved professionals

Job Details

• Job Title: Scheduling Team Leader
• Location: Warwickshire
• Salary: 39,000 +
• Contract: Permanent
• Working Hours: 37 hours - hybrid

How to apply

If this Scheduling Team Leader role is for you then please apply or contact.