Scheduling & Office Coordinator (AV & Electrical)

Pertemps; Brierley Hill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A successful family-run business in Brierley Hill is seeking an Office Administrator/Scheduler to manage the scheduling of field engineers and provide superb customer service. The role requires strong administrative and organizational skills, along with the ability to multitask in a fast-paced environment. The ideal candidate should have CRM experience and be a quick learner ready to contribute to a dynamic team. Full product support and training will be provided in a friendly work atmosphere.

Benefits

Full product support and training

Friendly working environment

Opportunity for learning and development

Qualifications

• Strong administrative and organisational skills are essential.
• Experience in scheduling or coordination in similar industries is advantageous.
• Comfortable dealing with customers and providing support.

Responsibilities

• Schedule field engineers and manage job bookings.
• Handle incoming calls and manage shared inbox.
• Provide excellent customer service.
• Update job records with relevant information.
• Support the Office Manager with daily tasks.

Skills

Confident

Strong administrative skills

Excellent customer service

Multitasking ability

CRM experience

Job description

A successful family-run business in Brierley Hill is seeking an Office Administrator/Scheduler to manage the scheduling of field engineers and provide superb customer service. The role requires strong administrative and organizational skills, along with the ability to multitask in a fast-paced environment. The ideal candidate should have CRM experience and be a quick learner ready to contribute to a dynamic team. Full product support and training will be provided in a friendly work atmosphere.