Scheduling Administrator

Offsite Studios Ltd.; Greenhithe; Hybrid; GBP 29,000; Full time

Job summary

A well-established progressive company in Greenhithe is seeking a Scheduler to support repairs coordination. You will manage scheduling and provide excellent customer service in a dynamic environment. The role offers a competitive salary starting at £28,090, along with benefits such as 25 days of holiday, health plans, and a hybrid working policy. Ideal candidates have strong people skills and a passion for solving problems. Join a diverse team that promotes inclusivity and personal growth.

Benefits

25 days holiday

Health Cash Plan

Employee discount scheme

Pension Scheme

Qualifications

• Enjoy working in a busy and fast paced environment.
• Have a passion for great customer service and an excellent telephone manner.

Responsibilities

• Manage scheduling of repairs within the team.
• Support customers with inquiries and provide updates on repairs.

Skills

Problem-solving

Strong people skills

Organisational skills

Attention to detail

Customer service

Administration skills

Computer literacy

Tools

Microsoft Office

Outlook

Google Maps

Job description

Job Purpose

Do you have a passion for helping others? Are you proud of your strong people skills, organisation skills and enjoy solving problems? If so, why not consider joining Rydon as a Scheduler.

What We Can Offer You

• A clear pay structure starting with a competitive starting salary of £28,090 per annum and increasing as you develop and achieve in the role
• 25 days holiday
• Incentives and recognition for your performance
• Full training, ongoing coaching and support
• Pension Scheme: 4% contributory.
• Free eyesight test and flu vaccinations
• Health Cash Plan: helping you spread the cost of essential healthcare
• 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
• Wellbeing and mental health champions readily available at work.
• Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
• Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
• Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
• Opportunities to progress your career across the business.

Where will I be working

We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture.

This is a permanent full time position and working hours are 40 per week, Monday to Friday 8am to 5pm.

Experience Required

Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial.

Above All You Will

• Enjoy working in a busy and fast paced environment
• Have an aptitude for problem-solving
• Have strong administration skills and attention to detail
• Be computer literate - able to use Microsoft Office, Outlook and Google Maps.
• Have a passion for great customer service and an excellent telephone manner

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.