Scheduler

Build Recruitment Limited; Redruth; On-site; GBP 25,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a Planner/Scheduler based in Redruth. The role involves arranging property repairs, handling customer inquiries, and maintaining records. Strong organizational skills and customer service experience are essential. The position offers a friendly office environment and full-time hours from Monday to Friday, with benefits including holiday pay and pension contributions.

Benefits

Friendly office environment

Parking available on site

Holiday pay

Pension contributions

Qualifications

• Previous experience in customer service is essential.
• Experience in property maintenance is beneficial.
• Excellent organizational skills are crucial.

Responsibilities

• Arrange visits for property repairs with tenants and trades.
• Make and take calls to resolve enquiries.
• Input information into Excel and internal systems.
• Review completed works with tenants over the phone.
• Handle enquiries and coordinate with other departments.

Skills

Customer service experience

Computer literate

Organizational skills

Education

Admin or Customer service qualification

Tools

Microsoft Office

Job description

Planner/ Scheduler

Redruth

Permanent contracts

25,500 - 28,000pa benefits

The Company:

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a social housing repairs contractor, who are looking for a Planner/ Scheduler based in Redruth.

Our client, who specialises in the repairs and maintenance of social housing properties, are looking for a planner/ scheduler to join their team. Previous experience of working in repairs and maintenance would be beneficial.

Great opportunity to join a friendly office and team based in Redruth.

Day to Day

• Arranging with tenants and trades to visit properties and carry out repairs
• Making out going calls and taking incoming calls to resolve enquiries
• Inputting information onto excel spreadsheets and inhouse systems
• Reviewing works completed over the phone with tenants
• Dealing with enquiries and working with other departments

Requirements (Skills & Qualifications)

• Previous customer service experience essential
• Computer literate with Microsoft office programmes
• Admin, Customer service-related qualification/ experience would be beneficial
• Understanding around property maintenance
• Excellent organisational skills essential

Benefits:

• Office based role
• Full time hours over Monday - Friday
• Friendly office environment
• Parking available on site
• Holiday pay and pension contributions

Please apply or contact Kirsty Rutlidge at Build Recruitment for further details.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.