Scheduler

ARC Group; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading contractor is seeking an experienced Scheduler in Norwich for a part-time role. You'll manage schedules for repairs and maintenance, coordinate operatives, and liaise with tenants. The ideal candidate has experience in similar roles and strong organizational skills. This position offers £13.16 per hour.

Qualifications

• Previous experience as a Scheduler, Planner, or Coordinator.
• Ability to work in a fast-paced environment.
• Confident IT user with experience in scheduling systems.

Responsibilities

• Allocate and manage workloads for operatives across multiple contracts.
• Handle tenant queries with professionalism and care.
• Ensure KPIs and SLAs are consistently met.

Skills

Organisational skills

Communication skills

Customer-first approach

Tools

Scheduling systems

Job description

Overview

Job Title: Scheduler
Job Type: Part Time - Temp to Perm
Location: Norwich
Rate: £13.16ph PAYE
Working Days/Hours: Monday - Wednesday 9am - 5pm
We''re working with a leading contractor specialising in social housing contracts, and they''re looking for an experienced Scheduler to join their busy team.

Role Overview

As a Scheduler, you''ll play a vital role in ensuring the smooth delivery of responsive repairs, planned maintenance, and refurbishment works. You''ll be responsible for coordinating operatives, managing daily schedules, liaising with tenants, and making sure jobs are completed on time and to a high standard.

Responsibilities

• Allocate and manage workloads for operatives across multiple contracts
• Handle tenant queries with professionalism and care
• Monitor progress of jobs, updating systems in real time
• Work closely with contract managers and supervisors to resolve scheduling issues
• Ensure KPIs and SLAs are consistently met

Qualifications

• Previous experience as a Scheduler, Planner, or Coordinator (ideally within social housing, facilities management, or construction)
• Strong organisational and communication skills
• Ability to work in a fast-paced environment
• Confident IT user with experience in scheduling systems
• A proactive problem-solver with a customer-first approach