SAP Utilities Functional Consultant- Retail

Thames Water Utilities Limited; United Kingdom; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

A leading utilities company in the UK is seeking an experienced SAP Utilities Functional Consultant to join their Retail team. This role involves delivering high-quality SAP solutions, focusing on process analysis and system design. The consultant will work closely with stakeholders and ensures best practices in SAP. Competitive salary offered between £60,000 to £70,000 per annum alongside generous benefits, including 26 days of annual leave and a strong pension scheme.

Benefits

26 days annual leave

Performance-related pay plan

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Experience with SAP IS-U Billing and Finance Contract Accounting (FI-CA).
• Strong experience in creating process flows and functional designs.
• Knowledge of market flows and exception management.

Responsibilities

• Coordinate with Product Owners to align business processes.
• Drive continuous process improvements through training.
• Hands-on role in configuration and functional testing.
• Support during production incidents and triage issues.

Skills

Understanding business requirements

SAP IS-U Billing knowledge

System configuration

Functional testing

Continuous process improvement

Tools

SAP

CRM platforms

ABAP

Job description

Job title SAP Utilities Functional Consultant- Retail Ref 41423 Division Digital Location Hybrid - Walnut Court - SN2 8BN Contract type Permanent Full/Part-time Full-time Hours 36 Salary Offering between £60,000 to £70,000 per annum depending on experience Job grade B Closing date 07/01/2026

We are looking for an experienced SAP Utilities Functional Consultant to join our Retail team and play a key role in delivering high-quality SAP solutions that support our digital transformation agenda.

In this role, you will bring strong expertise across process analysis, solution and system design, configuration, testing, implementation, and user enablement.

You will also partner with Business Stakeholders to adopt SAP best-practice processes wherever possible, applying customisation only where it delivers clear business differentiation.

What you’ll be doing

• Coordinate closely with Product Owners and Business Process Owners to ensure alignment between business processes and solution design.
• Work collaboratively with Business Process Owners to drive continuous process improvement, including training and upskilling activities.
• Take a hands-on role in system configuration and functional testing.
• Provide specialist support during production incidents, including triage and resolution.
• Create, manage, and maintain delivery artefacts, including functional designs and process documentation.
• Support high-quality delivery across the SAP Utilities Retail landscape.
• Working pattern: 36 hours per week

Essential experience and skills

• Strong ability to understand business requirements and translate them into functional solutions, specifications, and system configurations.
• Experience creating delivery artefacts, including process flows, functional designs, and design documentation.
• Specialist knowledge of SAP IS-U Billing, including:
• Master Data
• Rate Structures
• Exception Management
• Knowledge of Customer Services integration with CRM platforms.
• Understanding of Finance Contract Accounting (FI-CA).
• Experience configuring and setting up business and technical master data.
• Knowledge of IDE and market flows, including MOSL.

Advantageous

• Experience working in Agile delivery environments.
• Exposure to S/4HANA upgrade programmes.
• Foundational knowledge of ABAP.
• Experience with system and third-party integrations.
• Knowledge of SAP Utilities implementations within the UK water industry.

What’s in it for you

• Competitive salary of up to £70,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.