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A technology consulting company is seeking a skilled SAP Consultant to facilitate the implementation and support of SAP SD/VMS and Warranty. The ideal candidate will have a minimum of 5 years of experience in designing and configuring SAP SD modules. Responsibilities include performing detailed business process analysis, providing consulting services, and acting as a liaison between clients and technical teams. Strong problem-solving skills and the ability to multitask in a collaborative environment are essential.
Facilitate the implementation and support of SAP SD/VMS and Warranty. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements and stakeholder management. Facilitate workshops to collect business requirements. Map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs. Design, customize, configure and test SAP SD and Warranty. Identify gaps, issues and work‑around solutions. Act as liaison with client for troubleshooting: investigate, analyse and solve software problems. Handle changes or emergency transports as needed for high‑priority issues; document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements. Provide consulting services on both new implementations and existing support projects. Act as a liaison between the business functions and the technical team. Provide ad‑hoc training and user support as required. Work self‑directed and independently; may act as subject‑matter mentor to more junior members.