SAP Order to Cash S4 HANA Service (SD/OTC) Associate Manager

Accenture; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global professional services company in the UK is seeking an SAP S4 HANA Service Associate Manager to lead transformation projects and optimize retail operations. Candidates must have 3+ years of experience with SAP S4 HANA and full lifecycle implementations. The role includes competitive salary and extensive benefits such as vacation days and medical insurance. Flexibility for onsite work with clients is required.

Benefits

25 days' vacation per year

Private medical insurance

3 extra days leave for charitable work

Qualifications

• 3+ years of SAP S4 HANA Service experience.
• Full lifecycle implementations from exploration to implementation phase.
• Ability to act as a Functional Solution Architect, providing high-level design expertise.

Responsibilities

• Demonstrate strong S/4HANA Service expertise across the full-service lifecycle.
• Lead fit-to-standard workshops and guide clients toward SAP best practices.
• Configure service processes using standard SAP S/4HANA capabilities.

Skills

SAP S4 HANA Service

Lean Service execution

Cross-functional team leadership

Service Order Management

Education

Bachelor's degree or equivalent

Tools

SAP Fiori

SAP Service Cloud

SAP Field Service Management

Job description

Role Title: SAP S4 HANA Service (SD/OTC) Associate Manager

Location: London/Birmingham/Manchester

Salary: Competitive salary and package dependent on experience

Career Level: Associate Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” –Julie Sweet, Accenture CEO

A results-driven SAP Retail skilled candidate with extensive experience in implementing and managing S/4HANA Retail solutions for global clients. Skilled in leading large-scale transformation projects, optimizing retail operations, and aligning SAP functionalities with business objectives. Proficient in SAP IS-Retail, S/4HANA Retail, and omnichannel solutions, with a proven ability to deliver end-to-end implementations and drive value across retail organizations.

As an SAP SD/OTC Associate Manager you will:

• Demonstrate strong S/4HANA Service expertise with a deep understanding of SAP S/4HANA Service solutions across the full-service lifecycle.
  • Service Request & Service Quotations
  • Service Orders
  • Service Contracts
  • Maintenance & Recurring Services
  • Billing and settlement
  • In-house Repair
• Lead fit-to-standard workshops and guide clients toward SAP best practices in Lean Service execution and Service with advanced execution
• Configure service processes using standard SAP S/4HANA capabilities with minimal customization
• Document Functional Specification on identified RICEFW objects in the Service domain
• Design integrated service solutions across:
  • Finance (FI – billing, revenue postings, event-based revenue recognition)
  • Sales (SD – pricing, billing, installation & commissioning)
  • Plant Maintenance (PM – Maintenance Plans, Work Centers, Maintenance Orders)
  • Asset Management (EAM – service on customer location and In-house Repair)
  • Materials Management (MM – spare parts, van stock, technician stock)
• Support Advanced Execution scenarios:
  • Fixed-price services
  • Resource-related billing
  • Recurring and subscription-like services
• Support various phases of project delivery and manage relevant stakeholders.

We are looking for experience in the following skills:

• Bachelor's degree or equivalent.
• 3+ years of SAP S4 HANA Service experience.
• At least a full lifecycle implementations from exploration to implementation phase.
• Ability to act as a Functional Solution Architect within the functional area, providing high-level design expertise.
• Proven ability to lead cross-functional teams in implementing SAP S4 HANA Service solutions.
• Ability to translate business needs into scalable SAP solutions.
• Strong hands‑on experience with:
  • SAP S/4HANA Service Organizational Structure & Master Data requirements
  • Service Order Management
  • Service Contract Management
  • In-house Repair
  • Recurring services and maintenance execution
  • Intercompany Services
  • Service Billing related configuration
  • Service analytics and operational reporting
• Experience using SAP Fiori apps for Service transactions and Analytical reporting
• Understanding of Cross-module integration (FI, CO, SD, MM, EWM, PM / EAM, Warranty Claims)
• Knowledge of common integration patterns for Service & Maintenance business processes with other systems

Desirable Skills:

• Experience with SAP Service Cloud and SAP Field Service Management (FSM)
• Experience in S/4HANA conversion projects and Global rollout programs
• Broader understanding of S/4 HANA technology landscape, S/4 HANA Migration, and complimentary or third‑party solutions.
• Have already obtained or aspire to work towards SAP S/4 HANA cloud certification in their functional area.
• Have worked on SAP public and private cloud projects in any scale.
• Interest in specializing as a functional Subject Matter Expert (SME) in a specific area of SAP S4 HANA Service.

What’s in it for you:

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first‑class services we are known for.

Closing Date for Applications: 28/02/2026

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.