Samsung Programme Director

Iris Worldwide; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading creative agency in London seeks a Programme Director to drive delivery on major projects for a global client. Responsibilities include operational leadership, mentoring producers, and implementing best practices while ensuring creativity aligns with practical delivery. The ideal candidate will have extensive experience in creative agencies and a strong background in managing multidisciplinary programmes.

Qualifications

• Senior Production delivery leader with Creative Agency experience.
• Proven track record in managing large, multidisciplinary creative programmes.
• Comfortable leading both fast-turnaround shoots and global programmes.

Responsibilities

• Lead delivery across Samsung projects, ensuring operational excellence.
• Mentor future production leaders and support the Head of Production.
• Design and implement delivery KPIs alongside Business Leads.

Skills

Project leadership

Team collaboration

Creative strategy

Operational excellence

Mentoring

Commercial insight

Innovative thinking

Job description

Theopportunity:

Join Iris as Programme Director for Samsung—leading delivery on one of our most creatively ambitious, multi-workstream client partnerships.

As the operational counterpart to the Managing Partner, you’lldrive delivery excellence across a diverse mix of work—fromhero campaigns and localisation toolkits to social content,influencer activations and experiential builds.

You’ll bring structure to complexity, push productionstandards forward, and become a trusted partner to clients andinternal teams alike.

You’ll also play a pivotal role supporting the Head of Production—embedding operational rigour, shaping how the team works, and mentoring a new generation of standout Producers.

How you’d spend your day:

• Running delivery across Samsung—balancing hands-on projectleadership with full-scale programme oversight across diverse formats

• Acting as the production counterpart to the Managing Partner—owningdelivery strategy and operational leadership for the account

• Partnering with Creative, Strategy and Business Leads to triage briefsand design scalable delivery models across workstreams.

• Leading key projects yourself—setting the standard for pace, precision,and production excellence

• Supporting the Head of Production to embed best-in-class processes,maintain delivery quality, and cast or onboard talent effectively.

• Mentoring producers across the team—helping to shape a strongpipeline of future production leaders

• Applying commercial insight and cultural understanding to ensurecreative ambition aligns with practical delivery

• Exploring industry innovation—particularly in AI and content tech—toelevate both efficiency and creative output.

• Guiding senior client stakeholders through production strategy,timelines, risk and feasibility with confidence, empathy and credibility.

• Helping design and implement delivery KPIs in partnership withBusiness Leads—measuring success beyond time and budget, andinto creativity, consistency and innovation.

• Supporting pitches and new business by advising on deliverymodels, operational structure and production feasibility forSamsung-related work.

What we’relooking for:

• A senior Production delivery leader with Creative Agencyexperience and a proven track record in managing large, multidisciplinarycreative programmes for high-profile or globalclients.

• Someone equally comfortable leading the delivery processfor a fast-turnaround shoot or a global toolkit programme—and architecting delivery structures across multipleworkstreams.

• A trusted production partner who earns credibility by guidingclients through strategy, budgets and delivery risks withoutcompromising creativity.

• A natural mentor and operator who supports, develops andinspires other Producers—helping build a pipeline ofdelivery-focused excellence.

• A calm and collaborative leader who thrives in drivingconsistency, team morale and operational excellence.

• A commercial thinker who finds smart and efficient ways todeliver work, always balancing quality and ambition.

• Someone invigorated by innovation—who proactivelyexplores tools, AI workflows and partnerships to make workbetter, smarter and faster.

Core Iris Values

3 core values drive Iris forward. They’re what we measureourselves against and how our people and clients growtogether

.

PASSION

Passion fuels everything we do. You might be the loudest voice in theroom or quietly crushing it behind the scenes. What matters is thatyou care. About the work. About the people. About the impact. Weshow up with energy, get involved, and make this place better everyday for each other and for our clients.

PROACTIVITY

We don’t wait for permission. We get stuck in. Iris people takeownership, stay curious, and never stop learning. We are alwayslooking for smarter ways of working, new skills to master, and better

answers to the briefs we’re given and even the ones we’re not. Wedon’t sit still and we don’t let opportunities pass us by.

PERFORMANCE

Great work is our baseline. We push for better. We collaborate acrossteams, challenge the norm, and raise the quality of everything wedeliver. Strong performance isn’t just about doing your part. It’s about

growing the business, helping others succeed, and showing clientswhat Iris is made of.