Salesforce Solution Architect

InfinityQuest Ltd,; Bath; On-site; GBP 75,000 - 100,000; Full time

Job summary

A consulting firm in the UK is seeking a Solution Architect with over 12 years of CRM experience and a focus on the public sector and Energy & Utilities domain. The ideal candidate should possess strong business process design skills and the ability to lead teams towards digital transformation. Key responsibilities include business process workshops and delivering architectural guidance for Salesforce solutions. This is a pivotal role in shaping customer success and innovation in their operations.

Qualifications

• 12+ years of CRM experience with a minimum of 3 years in the public sector or Energy & Utilities domain.
• Experience with PSS cloud; GDS understanding is a plus.
• Ability to design and optimize business processes across systems.

Responsibilities

• Act as a Trusted Digital Transformation Advisor for customers.
• Lead business process redesign and roadmap planning.
• Deliver business process innovation workshops in the Public Sector.

Skills

CRM experience

Public sector knowledge

Salesforce experience

Business process design

Interpersonal skills

Team collaboration

Job description

Job Description

Responsibilities of Solution Architect :

• 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
• Must have worked on PSS cloud and good to have GDS understanding.
• CRM / Salesforcesolution experience is a plus
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Solid verbal, written, presentation and interpersonal skills
• Ability to collaborate as part of a team to solve business and technical problems
• Be the Trusted Digital Transformation Advisor for our customers
• Thought leadership role in Public Sector / Energy & Utilities Industry. Deliver & support business process innovation workshops.
• Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
• Assess customers business requirements, co-create the future vision for success and map toSalesforces solutions
• Give input to customers target architecture, phasing, roadmap and transition architecture
• Provide domain expertise and guidance to define solution for the customers on thesalesforce360 platform

Work with th...