Salesforce Project Manager

Lorien; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology consultancy is seeking an experienced Salesforce Project Manager to lead the delivery of technology projects. This role concentrates on system migrations and the deployment of an internal application for retail operations, guaranteeing seamless integration and optimal user experience. Key responsibilities include project management from inception to go-live, ensuring data integrity, and enhancing stakeholder engagement, particularly within Retail and Ecommerce environments. Strong project management, communication, and leadership skills are essential for success.

Qualifications

• Proven experience managing complex IT projects, including migration initiatives.
• Track record of delivering multi-project portfolios within large-scale organizations.
• Strong understanding of retail technology environments and store operations.
• Expertise in project management methodologies and tools.
• Excellent communication, leadership, and stakeholder management skills.
• Salesforce background or CRM migration experience preferred.

Responsibilities

• Plan and execute migration activities for core business systems.
• Oversee rollout of a store-facing application, ensuring usability.
• Build strong relationships with stakeholders across various teams.

Skills

Project management methodologies

Communication skills

Stakeholder management

Adaptability

Job description

We are seeking an experienced Salesforce Project Manager to lead and deliver a portfolio of technology projects for Client's global operations. This role focuses on system migration initiatives and the rollout and ongoing maintenance of an internal application for store users, ensuring seamless integration and optimal user experience.

You will manage projects from inception to go-live, delivering on time, within scope, and budget. This position requires strong leadership, exceptional stakeholder management, and the ability to coordinate multiple projects in a fast‑paced environment.

Key Responsibilities

• Plan and execute migration activities for core business systems, ensuring data integrity and minimal disruption.
• Align migration with business processes and compliance requirements.
• Salesforce and Clienteling delivery experience is highly desirable but not mandatory.
• Experience working within a Retail or Ecommerce background is highly desirable.

Internal App Deployment & Maintenance

• Oversee rollout of a store‑facing application, ensuring usability and performance.
• Establish processes for ongoing support, updates, and enhancements post‑launch.

Stakeholder Engagement

• Build strong relationships with senior business and IT stakeholders across Retail, Wholesale, Finance, and Compliance teams.
• Communicate effectively in both technical and business contexts.

Qualifications & Experience

• Proven experience managing complex IT projects, including migration initiatives and Clienteling app delivery.
• Track record of delivering multi‑project portfolios within large‑scale organizations.
• Strong understanding of retail technology environments and store operations.
• Expertise in project management methodologies and tools.
• Excellent communication, leadership, and stakeholder management skills.
• Self‑motivated, adaptable, and capable of thriving in a dynamic environment.
• Salesforce background or CRM migration experience preferred.

Personal Profile

Enthusiastic, driven, and passionate about delivering technology solutions that enhance business performance. Comfortable working across diverse teams and geographies. Demonstrated interest in retail, consumer goods, or creative industries.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.