Sales Training Manager

Care UK Plc; Colchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare provider in Colchester is seeking an experienced Sales Training Manager to enhance home teams' sales skills and improve occupancy rates. You will tailor and deliver training to support the sales process, ensuring exceptional service throughout the customer journey. Experience in sales training within a target-driven environment is essential. The role offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive salary

Comprehensive benefits package

Qualifications

• Proven experience in sales/customer service training background.
• Experience within a target-driven environment.
• Flexible and able to travel within the role.

Responsibilities

• Train Home Managers and selected home team members in sales processes.
• Develop and deliver a bespoke sales training package.
• Audit the success of sales training delivery continually.

Skills

Sales training experience

Customer service skills

Flexibility

Job description

Overview

Are you a dynamic and passionate Sales Training Manager and ready to take the lead in shaping the future of care? Care UK is an award-winning private care company with over 160 care homes across the United Kingdom. We are seeking an enthusiastic Sales Trainer to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we\'re on a mission to find exceptional talent to join us on our journey.

The role

As our Sales Training Manager, you will tailor, deliver, and audit the use of Care UK’s sales training package to improve the skill level of home teams in achieving increased occupancy. You will work with Home Managers and Customer Champions to build levels of sales skills to the home teams allowing exceptional service throughout the customer journey and future business development.

Key Responsibilities

• Take responsibility for training the Home Managers and identified members of the home teams to support the sales process professionally and with confidence.
• Develop, agree, and deliver a bespoke Care UK sales training package to address identified areas of development in line with company policies outlined in the RCS sales and marketing toolkit.
• Promote the active use of RCS Sales and Marketing Toolkit and SOP’s as best practice.
• Audit the success of sales training delivery on an ongoing basis.

What We\'re Looking For

• Proven experience sales/customer service training background
• Experience within a target driven environment
• Flexible and able to travel within a role.

Why Join Care UK?

• Be part of a dynamic and growing organisation dedicated to providing outstanding care.
• Collaborate with a diverse and talented team in a supportive and inclusive environment.
• Enjoy a competitive salary and comprehensive benefits package.
• Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you\'re ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!