Sales Support Representative

MTrec Ltd; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A successful recruitment firm is seeking an experienced Sales Support Representative in Gateshead. This role involves customer interaction by phone and email, entering sales orders, and maintaining high accuracy. The ideal candidate has a GCSE qualification and proficiency in Microsoft Office, including Excel. Join a friendly environment with Monday to Friday hours and opportunities for development.

Benefits

Competitive salary

Permanent contract from day one

Friendly and supportive work environment

Continuous development

Qualifications

• Ability to maintain a high level of accuracy and attention to detail.
• Proficient in Microsoft Excel, Word, and Outlook.
• Excellent verbal, written, and listening skills.

Responsibilities

• Interface with customers via phone or email.
• Contact manufacturers for pricing.
• Enter and validate sales orders.

Skills

Attention to detail

Customer service skills

Teamwork

Microsoft Excel

Verbal communication

Education

GCSE or equivalent

Tools

Microsoft Word

Outlook

Job description

Benefits and Rewards on Offer

• You will be working for a high successful company.
• Friendly and supportive working environment.
• Continuous development.
• Monday – Friday working, no weekends!
• A permanent contract from day one.
• Competitive salary

The Company you will work for

MTrec Commercial are proudly representing our highly established and successful client on their search for an experienced Sales Support Representative to join the company as soon as possible. If you have the skills and experience required, please apply for an immediate response!

The Role you will be Doing

• Customer interface via phone or email.
• Contact manufacturers for pricing.
• Enter vendor and customer quotes.
• Enters sales orders, validating entry to customer purchase order.
• Runs open order reports and progresses orders to ensure on time delivery to customer.
• Follow up on open purchase orders with supply chain.
• Answer phones
• Assist customers when possible or refers to appropriate sales associate.
• Assists assigned sales associates with miscellaneous clerical or research tasks.
• Work with other departments as needed to solve issues
• You will be working Monday – Friday 8:30am – 16:00

About You

• GCSE or equivalent
• The ability to maintain a high level of accuracy and attention to detail.
• Computer skills, including proficient level Microsoft Excel, Microsoft Word, and Outlook skills.
• Email at a highly proficient level.
• Excellent verbal, written, and listening skills.
• The ability to organise and prioritise tasks.
• The ability to work as part of a team
• Willingness to continue development to self-enhance personal performance.