Sales Operations Manager

Certain Advantage; Manchester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading software recruitment partner is seeking a Sales Operations Specialist in Manchester. This hands-on role involves improving sales processes and technology to drive efficiency in a growing team. The ideal candidate has experience in sales operations within a B2B SaaS environment, familiarity with HubSpot CRM and strong analytical skills. The offered benefits package and flexibility add to a progressive work culture.

Qualifications

• Experience in sales operations or revenue operations required.
• Ideally within B2B SaaS or high-growth tech.
• Strong project management and problem-solving skills.

Responsibilities

• Lead and optimize sales processes and technology.
• Deliver analytics through pipeline and funnel analysis.
• Reduce friction and introduce efficiency into sales processes.

Skills

Sales operations experience

B2B SaaS environment experience

HubSpot CRM expertise

Analytical skills

Project management capabilities

Collaboration skills

Tools

HubSpot CRM

Gong

Job description

Overview

Certain Advantage is working closely with a fast-growing software company to hire a Sales Operations Specialist. You will be focused on improving the sales cycle, efficiencies and SDR team.

This will be a strategic and hands-on Sales Ops role to lead and optimize the sales processes, technology and performance insights as the business grows further. This is a newly dedicated hire due to growth.

This role will reduce friction and introducing efficiency and scalability to the sales process so that the sales team succeed in their activities. You will own the sales technology ecosystem, optimising the existing tech and looking for ways to bring in modern tools to enable growth. You will deliver analytics through pipeline and funnel analysis, success and loss reporting and identify trends to inform decisions.

Key Areas

• Sales Process Optimisation
• Streamlining and Optimising Sales Tools
• Pipeline and Funnel Analysis
• Performance Insights
• Cross-functional Collaboration
• Data Integrity & Governance

What you will bring

• Experience in sales operations or revenue operations
• Ideally within a B2B SaaS or high-growth tech environment
• Proven expertise in HubSpot CRM and Gong
• Expertise in sales processes, funnel management, and performance metrics
• Strong analytical and problem-solving skills
• Experience supporting sales forecasting, pipeline reviews, and cross-functional revenue planning
• Excellent communication and collaboration skills
• Strong project management capabilities

The will be based in Manchester City Centre, with 4 days onsite 1 day remote working + other flexibility for remote when needed. This comes with an excellent benefits package, culture and the office is walkable in minutes from most tram/train networks.

For more information please get in touch.