Sales Operations Executive

GLORY; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company is seeking a Sales Operations Executive in the UK. The ideal candidate will provide essential operations and administration support to the sales team, manage quotes, and ensure effective communication across departments. Required skills include strong IT capabilities and excellent interpersonal communication. This role offers a comprehensive benefits package including a competitive pension plan and private medical insurance.

Benefits

25 days holiday

Competitive pension scheme

Private medical insurance

Employee assistance programme

Qualifications

• Experience in a high performing sales environment.
• Ability to manage complex deliverables.
• Enthusiastic and willing to learn.

Responsibilities

• Provide effective operations and administration support to the UK Sales team.
• Deliver logistics and contract administration for new clients.
• Manage quotes and proposals on behalf of the sales team.

Skills

Excellent IT capability

Advanced Microsoft Excel

Strong Interpersonal skills

Excellent professional written communication skills

Education

GCSEs and A levels or equivalent

Tools

Microsoft PowerPoint

CRM systems

Job description

Sales Operations Executive

Department: Sales - Sales Administration

Employment Type: Permanent - Full Time

Location: UK/Knutsford

Reporting To: Sales Operations Manager

Description

We are looking for a proactive team player to provide effective operations and administration support to the UK Sales team and New Business Development Manager.

You will work in a busy and supportive sales team, working alongside our other departments in a growing and Investors in People Gold awarded business.

Key Responsibilities

• Providing technical sales support and reporting on behalf of the sales team
• To provide sales support administrative functions specifically supporting the New Business Team function
• Delivering logistics, stock and contract administration for new clients and new installations scheduling
• Progressing sales initiatives alongside the New Business team – client liaison and following up with client requests
• Creating and coordinating collateral to support new business meetings
• Managing quotes and proposals on behalf of the National New Business Development Manager
• Managing lead times for stock arrivals into the UK coordinating with the Glory logistics function
• Creating reports and data on behalf of the sales team to support the client engagements
• Run the Glory GB KYC’s Process
• Checking Quotes & Proposals / ensuring correct customer pricing has been advised.
• Checking Agreements and contracts for accuracy and correctly manage the delivery of the commercials to the operations function.
• Liaise with other departments to ensure smooth transition from sales to operations.
• Update and keep accurate CRM records on behalf of the sales function.
• Ensure revenue and Order Intake data is accurately recorded.
• Checking lead times/chasing for ordered stock shipping information.
• Processing internal template requests for desktop products and tracking to ensure they are received in a timely manner.
• Raising New Solution / IMAC requests on to smartsheet on behalf of the Sales Team
• Managing product codes and product solutions for new solution orders
• Creating product invoices with accuracy and ensuring clients receive them.
• Ensuring other departments have the correct information from sales to progress the delivery of solutions such as new contracts.

Skills, Knowledge & Expertise

Education Level:

• GCSE’s and A levels or equivalent i.e., BTEC/apprenticeship desirable.
• Excellent IT capability
• A good level of Administration support experience
• Advanced Microsoft Excel, PowerPoint, and Word
• Excellent database management

REQUIRED SKILLS AND COMPETENCIES

• Demonstrates the Glory values: Customer delight, integrity, innovation, speed, diversity and respect, teamwork.
• Exposure to working in a high performing sales environment
• Strong Interpersonal skills
• Experience of managing complex deliverables
• Sales skills
• Excellent at managing, setting, and meeting deadlines.
• Managing internal and external customers
• Organised and efficient
• A good eye for detail
• Excellent professional written communication skills
• Enthusiastic and willing to learn.
• Team player with a flexible attitude
• Ability to take initiative.
• Numerate and good literacy skills
• Confident telephone manner

Job Benefits

• 25 days holiday a year with the opportunity to buy up to five additional days each year
• Competitive Company pension scheme
• Staff bonus scheme
• Ongoing training and development
• Private medical insurance for all employees, (enhanced membership can be purchased for other family members)
• Life assurance
• Income protection scheme
• Dental insurance for all employees
• Employee assistance programme
• Loyalty awards
• Employee wellbeing events and Mental Health First Aiders
• Employee My Benefits portal offering extensive retail discounts
• Opportunity to volunteer for charity work