Sales & Operations Admin

Talented People; England; On-site; GBP 30,000; Full time

Job summary

A recruitment agency is seeking a Sales & Operations Administrator to manage customer enquiries, quotations, and order processing while supporting sales operations. The ideal candidate will have experience in administration and customer service, possessing strong communication and IT skills. This role offers a salary of £30,000 per annum along with benefits such as 30 days holiday and a company pension.

Benefits

£30,000 per annum

30 days holiday (including bank holidays)

Daily paid lunch breaks

Company pension contribution

Annual bonus scheme

Private healthcare after probation

Qualifications

• Proven experience in administration coordination or customer service.
• Excellent verbal and written communication skills.
• Strong IT and CRM system skills.

Responsibilities

• Manage customer enquiries, quotations and order processing.
• Handle incoming phone and email enquiries from customers.
• Process contract orders and maintain accurate sales records.

Skills

Administration coordination

Customer service

Excellent verbal and written communication skills

Strong IT and CRM system skills

Organised and detail-oriented

Job description

Job Title: Sales & Operations Administrator

Location: Redhill, Surrey

Salary: £30,000 per annum

Contract Type: Permanent

Working Hours: Monday to Friday 08:30 – 17:00

Company Overview

Talented People are recruiting on behalf of a growing business within the construction equipment hire industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly close-knit team supporting both sales and operations.

Role Purpose

To manage customer enquiries, quotations and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations.

Key Responsibilities

• Handle incoming phone and email enquiries from customers.
• Prepare and send accurate quotations and follow up to secure conversions.
• Process contract orders and maintain accurate sales records.
• Keep CRM systems and internal databases up to date.
• Schedule jobs and prepare the required paperwork.
• Support general office administration duties.
• Resolve customer queries relating to ongoing projects.
• Liaise with the Sales Manager and Operations teams to ensure timely project delivery.
• Contribute to improving office processes and workflows.
• Uphold company standards in communication presentation and teamwork.
• Support colleagues and promote a positive team culture.
• Ensure compliance with company policies and health and safety standards.
• Maintain confidentiality and professionalism at all times.
• Deliver high-quality customer service with a strong attention to detail.

Skills & Experience

• Proven experience in administration coordination or customer service.
• Excellent verbal and written communication skills.
• Strong IT and CRM system skills.
• Highly organised accurate and detail-oriented.
• Able to work in a fast-paced environment with multiple priorities.
• Experience in hoist hire or construction equipment hire is desirable.

Benefits

• £30,000 per annum
• 30 days holiday (including bank holidays)
• Daily paid lunch breaks
• Company pension contribution
• Annual bonus scheme
• Private healthcare after probation

Key Skills

Business Intelligence, Digital Electronics, Fashion Retail, ABB, Activex, Data Analysis

Employment Type: Full-Time

Experience: years

Vacancy: 1