Sales Office Manager

Morgan Jones Recruitment Consultants; Maidstone; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Sales Office Manager to oversee the operations of a high-performing sales office. The ideal candidate will have experience in sales management, a strong focus on customer satisfaction, and be highly organized. This role offers a competitive salary and benefits, including support for career development and a collaborative team culture.

Benefits

Competitive salary

25 days holiday + bank holidays

Pension scheme

On-site parking

Career development opportunities

Supportive team culture

Qualifications

• Minimum 1 year in a Sales Office Manager or Supervisor role.
• Experience in building materials preferred.
• Highly organised and detail-oriented.

Responsibilities

• Oversee the daily running of the sales office.
• Manage and motivate the internal team.
• Act as main contact for key customer accounts.
• Ensure accurate quoting and efficient order processing.
• Collaborate with departments to improve service delivery.

Skills

Customer focus

Problem-solving

Team management

Written communication

Verbal communication

Organization

Tools

Microsoft Office

CRM systems

ERP systems (AX desirable)

Job description

Overview

Lead a high-performing sales office team, drive customer satisfaction, and support growth in a fast-paced, collaborative environment. Be the central link between sales, operations, and customer experience.

Role: Sales Office Manager

Location: Aylesford

Salary: £35,000 - £40,000 per annum

Hours: Mon - Thurs 8:30 am to 5 pm, Fri 8:30 am to 2:30 pm – 1 hr for lunch

Job Type: Full-time, Permanent

Benefits:

• Competitive salary
• 25 days holiday + bank holidays
• Pension scheme
• On-site parking
• Career development opportunities
• Supportive team culture

Why join our client

Our client is a respected manufacturer in the building materials sector, known for delivering quality and service. This role offers the chance to lead a busy internal sales office, support external sales, and collaborate across departments to ensure a seamless customer journey.

About the role

You’ll oversee the daily running of the sales office, manage and motivate the internal team, and act as a key contact for major accounts. You’ll ensure accurate quoting, efficient order processing, and continuous improvement in systems and service delivery.

• Lead and support the internal sales team
• Act as main contact for key customer accounts
• Oversee enquiries, orders, and issue resolution
• Coordinate sales priorities with Head of Sales
• Collaborate with Procurement, Logistics, and Marketing
• Monitor CRM updates, KPIs, and performance reports
• Identify and implement process improvements
• Uphold customer service standards and company policies

Candidate requirements

• Minimum 1 year in a Sales Office Manager or Supervisor role
• Experience in building materials (manufacturer side preferred)
• Strong customer focus and problem-solving skills
• Proven team management and development experience
• Excellent written and verbal communication
• Highly organised and detail-oriented
• Proficient in CRM, Microsoft Office, and ERP systems (AX desirable)

About Morgan Jones

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Due to the high volume of applicants, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.

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