Sales Manager (MICE)

Hilton; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global hospitality company in Brighton is seeking a MICE Sales Manager to enhance revenue growth through strategic sales initiatives. The role involves building relationships with corporate clients, analysing market trends, and executing sales strategies to secure new business. Ideal candidates will demonstrate strong communication skills, a proactive mindset, and experience in a sales role. This position offers comprehensive perks and personal development opportunities.

Benefits

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

Discounted dental and health cover

28 days holiday increasing to 33 days

Qualifications

• Ability to work under pressure and under own initiative.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Drive revenue growth and position the hotel as a market leader.
• Proactively hunt for new business opportunities within the MICE sector.
• Build strong relationships with event planners and corporate clients.

Skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Experience in a sales role with a proven track record to close a sale

Flexibility to travel both locally and internationally

Proactive mind-set

Job description

WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.– No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing https://cr.hilton.com
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Car Parking
• Up to 4 weeks temporary accommodation if relocating at a discounted rate
• Modern and inclusive Team Member’s areas

What will I be doing?

As MICE (Meetings Incentives Conferences and Events) Sales Manager, you will play a pivotal role in driving revenue growth and positioning the hotel as a market leader. Your focus will be on identifying and securing new business opportunities, with a particular emphasis on the MICE segment, while nurturing existing relationships to generate repeat business. You will be proactive in analysing market trends, competitor activity, and customer needs to develop and execute strategic sales initiatives across all revenue streams.

Business Development & MICE Focus

• Proactively hunt for new business opportunities, especially within the MICE sector, including corporate meetings, conferences, and group events.
• Build and maintain strong relationships with event planners, corporate clients, and travel agencies to drive group bookings and event revenue.
• Attend industry networking events, trade shows, and exhibitions to promote the hotel and generate qualified leads.

Market Analysis & Strategy

• Analyse local market trends and competitor activity to identify emerging opportunities and threats.
• Recommend and implement strategies that enhance the hotel’s competitive positioning and revenue performance.

Sales Execution

• Develop and manage customer accounts, travelling within the local area and beyond to secure new business and grow market share.
• Negotiate room rates, packages, and event contracts with corporate and group clients.
• Collaborate with internal departments to deliver seamless guest experiences and tailored event solutions.

Reporting & Performance

• Produce accurate and timely sales reports, including lead generation, appointments, conversion rates, and pipeline updates.
• Monitor and manage personal performance in line with company policies and KPIs.

Client Engagement

• Respond to client inquiries promptly and professionally, providing expert guidance and solutions.
• Represent the hotel at UK and international sales events, showcasing its offerings and building brand awareness.

What are we looking for?

A MICE Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Flexibility to travel both locally and internationally
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale
• Proactive mind‑set

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of both local and international market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels: Hilton Brands | Global Hospitality Company