Sales Manager

FAIRMONT; Wembley; On-site; GBP 44,000; Full time

Job summary

A prestigious hotel chain in Wembley is seeking a passionate Sales Manager to lead the Reservations and Sales teams. You will be responsible for achieving revenue targets and building strong relationships with clients. The ideal candidate has a minimum of 2 years of experience in sales management and is able to make commercial decisions to drive revenue. This role offers a competitive salary, performance bonuses, and various benefits including complimentary stays in UK hotels.

Benefits

Annual salary of £43.5K

Performance bonus up to 20%

Free meals on duty

Discounted accommodation rates

Complimentary stays in UK hotels

Comprehensive development programs

Qualifications

• Minimum 2 years of experience in a Sales Manager role.
• Strong knowledge in quoting and managing large group bookings.
• Experience in a large events-driven compset preferred.

Responsibilities

• Manage day-to-day operations of the Reservations and Sales teams.
• Ensure social media KPIs are being met and analyze ecommerce campaign results.
• Generate new business through marketing initiatives.

Skills

Knowledge of industry/travel trends

Attention to detail

Excellent interpersonal skills

Revenue management

Job description

Overview

Sales Manager

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

Responsibilities

• Manage the day to day of the Reservations and Sales teams, ensuring that weekly, biweekly and monthly targets are followed.
• Ensure our content and social media KPIs are being met; analyse results of ecommerce campaigns and promotions to ensure investment levels are in line with expected ROIs.
• Generate new business through marketing initiatives and carry out local research of potential new local business.
• Maintain records and ensure appropriate follow up with your GM, RSM, and the Accor MICE sales team.
• Actively manage business bookings and relations with key entertainment clients and sports/football team travel managers.
• Ensure contracts, pro-forma, credit checks are always issued and followed up on.
• Represent the hotel in local stakeholder meetings and Accor sales events.
• Support and lead the Reservations and Sales teams to achieve revenue goals for Groups, MICE and Corporate RFPs.

Qualifications

• Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy in conjunction with the GM.
• Able to make commercial decisions to maximize MICE and Rooms income on a daily basis.
• Top line forecasting and revenue management.
• Great attention to detail and organisational skills to ensure all deadlines are met for all Groups, MICE & Corporate RFP requests.
• Excellent interpersonal skills to develop relationships with local clients, direct bookers and agency bookers, building a strong base of new and regular repeat business.
• Strong knowledge in quoting, converting and managing large group bookings.
• Experience in a large events-driven compset is preferred.
• Minimum 2 years of experience in the role would be ideal.

Benefits & Remuneration

• Annual salary of £43.5K
• Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
• Free meals on duty
• Discounted accommodation rates with Accor Hotels globally
• A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
• Regular performance reviews to ensure you receive ongoing feedback to help you grow and develop in your role
• Comprehensive development programs via the Accor Academy