Sales Manager

Fenwick Limited; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK beauty retailer is seeking a commercially driven Sales Manager to lead their growing beauty team in Newcastle. The ideal candidate will inspire exceptional customer service and drive sales in a fast-paced environment. This role offers opportunities for professional development and a supportive management team, along with benefits including generous holiday allowances and a colleague discount.

Benefits

28 days holiday

Birthday off

Up to 25% colleague discount

Business Dress Loan Scheme

24/7 GP and wellbeing support

Qualifications

• Proven retail leadership experience in a fast-paced environment.
• Passion for customer experience and service standards.
• Adaptable and resilient nature.

Responsibilities

• Inspire the team to deliver exceptional customer service.
• Drive sales and ensure commercial success.
• Lead and develop Team Leaders and Sales Consultants.

Skills

Commercially minded

Retail leadership experience

Customer service standards

Job description

We are thrilled to be recruiting commercially driven Sales Managers to join our growing Beauty leadership team within the newly transformed Fenwick Newcastle Beauty Hall.

Home to the largest beauty offering outside of London, Fenwick Newcastle is a unique destination where customers experience the finest brands, innovative products, and expert services all under one roof.

This is an exciting opportunity to be part of our evolving beauty division, leading and motivating talented teams while shaping the future of beauty retail for us.

About the role

As a natural leader and role model, you will:

• Inspire your team to deliver the famous Fenwick hospitality every customer deserves.
• Drive sales and commercial success, always putting the Customer First.
• Lead and matrix manage, coach and develop Team Leaders, Sales Consultants and Sales Advisors, ensuring they are set up for success.
• Live our values: Own and Deliver, Respect and Work Together, Keep it Simple, and Be Bold and Courageous.

This is a fantastic opportunity to raise your profile within Fenwick and the wider beauty sector, while being supported by an experienced, high energy management team.

About you

• Commercially minded, with a passion for customer experience and service standards.
• A natural leader who thrives in a fast-paced, high-profile environment.
• Approachable, adaptable and resilient, with proven retail leadership experience.

What you’ll get when you join Fenwick

• 28 days holiday (increasing annually up to 33 days) plus the option to buy 5 more.
• Your birthday off – to be taken anytime in your birth month.
• Up to 25% colleague discount in all Fenwick stores and at fenwick.co.uk.
• Business Dress Loan Scheme – interest-free loan for workwear.
• WeCare – 24/7 GP, wellbeing advice and support.

About Fenwick

Since 1882, Fenwick has been the home of style, beauty and inspiration. We are proud to be the UK’s largest independent, family-owned department store group.

Today, over 2,000 colleagues power our stores, restaurants, distribution centre and support functions – from Digital to Buying & Merchandising. Together, we are evolving a heritage brand with a bold future.

Join us on our journey, where tradition meets transformation.