Sales Manager

Auberge Resorts; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A luxury hospitality group in London seeks a Sales Manager to drive revenue growth across European markets. This role involves managing client relationships, identifying new business opportunities, and collaborating with various internal teams. Candidates should have over 3 years of relevant sales experience in hospitality, ideally within the luxury sector, along with fluency in English and preferably other European languages. The position includes significant travel and mentorship opportunities within the team.

Qualifications

• 3+ years of proven sales experience within hospitality - ideally in luxury or lifestyle hotel sectors.
• Demonstrable track record of surpassing sales targets and building lasting client partnerships.
• Fluency in English required; additional European languages (French, German, Italian, or Spanish) highly desirable.
• Strong commercial acumen, strategy orientation, and data-driven decision making.
• Collaborative spirit, creativity, and resilience in a dynamic, fast-paced environment.
• Proficiency in CRM systems and digital tools.

Responsibilities

• Drive measurable growth in revenue, market share, and account penetration.
• Manage a strategic portfolio of European accounts, building long-term relationships.
• Engage with potential new business opportunities through calls and meetings.
• Collaborate with various departments to deliver seamless proposals.
• Offer market insights on competitor activity and trends.
• Represent Cambridge House at industry events.
• Maintain accurate CRM entries, reports, and sales metrics.
• Support and mentor the developing Sales team.

Job description

Overview

As Sales Manager, you’ll be the ambassador for Cambridge House across European markets, driving revenue through corporate, leisure & groups segments. With Cambridge House set to open soon, this is an exceptional opportunity to shape our commercial strategy from the ground up, establishing a foundation of exceptional service, partnership, and brand prestige.

Key Responsibilities

• Drive measurable growth in revenue, market share, and account penetration, contributing to the overall commercial success of Cambridge House’s opening and long-term performance.
• Cultivate and manage a strategic portfolio of European accounts, building long-term relationships and driving repeat business.
• Regular travel across Europe (approximately 30-40% of the time) required to build market presence and strengthen client partnerships.
• Actively identify and convert new business opportunities across Europe, engaging through calls, meetings, site visits.
• Collaborate with Marketing, Revenue Management, Operations, Reservations to deliver seamless, revenue-driven proposals and contracts.
• Offer market insights on competitor activity, trends and business shifts to inform pricing, strategy, and positioning.
• Represent Cambridge House at industry launches, fam trips, and trade shows, creating memorable brand impressions.
• Maintain accurate CRM entries, reports, forecasts, and sales metrics.
• Support and inspire the developing Sales team with mentorship, training, and shared enthusiasm for our vision.

Qualifications

• 3+ years of proven sales experience within hospitality - ideally in luxury or lifestyle hotel sectors, handling European or international accounts.
• Demonstrable track record of surpassing sales targets and building lasting client partnerships.
• Fluency in English required; additional European languages (French, German, Italian, or Spanish) highly desirable.
• Strong commercial acumen, strategy orientation, and data-driven decision making.
• Collaborative spirit, creativity, and resilience - ready to thrive in a dynamic, fast-paced opening environment.
• Proficiency in CRM systems and digital tools.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas and gracious yet unobtrusive service. With 30 one-of-a-kind hotels and resorts, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Our mission is to be the most inspiring collection of one-of-a-kind luxury properties and experiences in the world. We are best-loved because we are intimate, stylish, soulful and deeply personal.

For more information: Auberge Resorts Collection. Connect with Auberge Resorts Collection on Instagram, TikTok, Facebook, Threads, and LinkedIn @AubergeResorts and #AlwaysAuberge