Sales Manager

Furniture Village; Greater London; On-site; GBP 56,000 - 69,000; Full time

Job summary

A leading furniture retailer in the UK seeks a Sales Manager to lead a successful team and drive store performance. The ideal candidate will exemplify strong leadership, customer service skills, and a commitment to team development. This role offers a competitive salary of £56,750 basic with OTE of £68,100 and a range of benefits including health insurance, up to 33 days of holiday, and significant progression opportunities within the company. Join a family-oriented business known for its excellence and award-winning culture.

Benefits

Management pension scheme

24/7 medical support

Health insurance

Up to 33 days’ holiday

Perkbox

Refer A Friend scheme

Staff discount

Qualifications

• Inspiring leader with a proven track record in sales.
• Energetic and committed with a positive outlook.
• Ability to identify and act on business opportunities.
• Experience in coaching and developing teams.

Responsibilities

• Lead a dynamic sales team to achieve store contribution.
• Deliver outstanding customer service.
• Manage store operations and administration.
• Coach team members to reach their full potential.

Skills

Leadership skills

Performance-driven mindset

Business acumen

Communication skills

Job description

The role

A successful Sales Manager leads a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and exceling in four key areas :

• Finance : achieving overall store contribution through sales, margin and KPI management
• Service : delivering excellent customer service from welcoming customers to managing the rota to resolving queries
• People : coaching and developing a highperformance sales team
• Operations : ensuring the smooth running of the store, stock management, store administration and best practice compliance

Your leadership competencies

The ideal candidate :

• Is an inspiring leader, setting high standards and clear expectations
• is naturally performance driven, bringing energy, commitment and positivity to challenges
• demonstrates real business acumen, seeking and acting on opportunities to drive commercial improvements
• works smarter and sharper, constantly learning, stretching and growing taking into account the wider business context
• yields influence through clear and considered comms with stakeholders at all levels
• is always positive, professional and pragmatic

Our business

Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 59stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. We believe in understanding customers’ needs, lifestyle and budget, then helping them find the perfect pieces, while enjoying great coffee and oven-fresh cookies.

Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany – we offer beautiful furniture and accessories for every room in the home.

Our people

In the words of our founder and CEO Peter Harrison : “we employ nice people to sell nice furniture to nice customers”. And it’s our people that are the very key to our success. Inspired by meaningful training, progression and rewards – not to mention fun – there’s a reason over 20% of our team has received long service awards, it’s because theywantto stay!

The rewards

• Industryleading package : £56,750basic, £68,100 OTE
• Bestin-class perks : management pension scheme, 24 / 7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer A Friend scheme and staff discount
• Excellence as standard : we do things the right way, not the easy way
• A culture of rewards : generous management bonus structure
• Real progression opportunities : we’ll set you up for success to ultimately become General Manager
• Awardwinning business : the UK’s leading independent furniture retailer, voted an Outstanding Place to Work and Supreme Champion Family Business of the Year

Our recruitment

As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for an incredible career move? Apply now and let’s talk. Together we can do wonderful things.