Sales Manager

3r Consulting Ltd; Copythorne; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading contractor marketplace firm in Copythorne seeks an Internal Sales Manager to lead their telephone-based onboarding team. This full-time role requires a proven track record in sales management and the ability to inspire teams to exceed targets. The position offers a competitive salary along with performance-based commissions and numerous benefits, including career progression opportunities and health cover.

Benefits

Competitive salary + uncapped commission

22 days holiday plus bank holidays

Health benefits scheme

Free fruit and discounted onsite café

Access to free parking

Qualifications

• Proven experience in an internal sales or telesales management role.
• Strong leadership skills to drive team performance.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and mentor a team of onboarding sales advisors.
• Drive team performance to achieve sales targets.
• Oversee the onboarding process for new customers.

Skills

Leadership

Sales performance management

Communication skills

Organizational skills

Tools

CRM systems

Sales analytics tools

Job description

Overview

Our prestigious, market leading client within the Contractor Marketplace are seeking a results-driven Internal Sales Manager to lead their telephone-based onboarding team. This role is critical in driving revenue growth by managing and developing a team focused on onboarding new contractors and closing sales opportunities with high efficiency and conversion rates. The ideal candidate will have a proven track record in telesales or inside sales management and a passion for motivating teams to exceed targets. This position is full time and permanent, based at their Head Office.

Key Responsibilities

• Team Leadership: Manage, mentor, support a team of onboarding sales advisors, ensuring high levels of engagement, performance, and development.
• Sales Performance: Drive team performance to achieve and exceed monthly sales targets and KPIs, including call conversion rates.
• Onboarding Strategy: Oversee the end-to-end onboarding process for new customers, ensuring a smooth transition from lead to active user or client.
• Process Optimisation: Continually assess and improve onboarding scripts, sales techniques, and workflows to maximise team efficiency and close rates.
• Coaching & Development: Provide regular training, feedback, and coaching to the team, including call reviews and performance assessments.
• Reporting: Monitor and report on individual and team performance metrics, using data to drive informed decisions and improvements.
• Collaboration: Work closely with Marketing, Compliance, and Field Sales teams to ensure alignment and seamless contractor experiences.
• CRM Management: Ensure accurate and timely data entry in CRM systems, maintaining high standards of lead and contractor record integrity.

Key Requirements

• Proven experience in an internal sales or telesales management role, ideally within a fast-paced or high-volume environment.
• Strong leadership skills with the ability to inspire and drive performance in a team.
• Demonstrable success in managing onboarding or inside sales teams with high closing percentages.
• Excellent communication, interpersonal, and motivational skills.
• Data-driven mindset with experience in using CRM and sales analytics tools.
• Organised, detail-oriented, and able to thrive under pressure.
• Knowledge of onboarding best practices and customer journey management is a plus.
• Experience working within a regulatory framework would be advantageous.

What They Offer

• Competitive salary + team-performance based commission structure (uncapped)
• Career progression opportunities in a growing business
• 22 days holiday (plus bank holidays) increasing by a day each year up to 25 days
• Additional birthday holiday
• Collaborative and supportive working environment
• Opportunity to salary sacrifice
• Opportunity to purchase an extra 3 days yearly through salary sacrifice scheme
• Access to health benefits scheme including optical and dental cover
• Free fruit on site with access to an onsite café, heavily discounted at 50%
• Free parking
• Staff rewards, including meals and holidays