Sales Floor Volunteer

British Heart Foundation; Downpatrick; On-site; GBP 10,000 - 40,000; Full time

Job summary

A charitable organization in Downpatrick is seeking Sales Floor Volunteers to assist in their shop. Volunteers will be the first point of contact for customers, providing help and guidance. This unpaid position offers several benefits including discounts and support, and is ideal for those looking to contribute to a charitable cause and gain experience in retail activities.

Benefits

25% discount on donated goods

10% discount on new goods

Unlimited, free, and confidential support

Access to training and development

Reasonable travel expenses reimbursed

Volunteer certificates and references

Access to discounts with other retailers

Qualifications

• Volunteers must be aged 17 or over.
• Volunteers must not have unspent criminal convictions.

Responsibilities

• Greeting customers, helping them find items, and answering their questions.
• Providing invaluable help in the running of the shop, keeping it stocked and attractively displayed.
• Promoting our campaigns and any in-store sales to customers.
• Working on window and shop displays to make them look their best.
• Keeping the shop tidy, clean and well organised.
• Helping fellow volunteers and staff with customer queries.

Job description

Overview

Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.

Role

Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.

Responsibilities

• Greeting customers, helping them find items, and answering their questions, with help on hand from the shop team
• Providing invaluable help in the running of the shop, keeping it stocked and attractively displayed
• Promoting our campaigns and any in-store sales to customers
• Working on window and shop displays to make them look their best
• Keeping the shop tidy, clean and well organised – some light housekeeping
• Helping fellow volunteers and staff with customer queries

Requirements

• Volunteers must be aged 17 or over
• Volunteers must not have unspent criminal convictions
• This is an unpaid voluntary position in a friendly charity shop

Benefits

• A 25% discount on donated goods and 10% discount on New Goods in our shops
• Unlimited, free, and confidential support by Retail Trust
• Access to training and development
• Reasonable travel expenses reimbursed
• Refreshments available
• Volunteer certificates, references and long service awards provided
• Access to discounts with other retailers