Sales-Driven Call Centre Advisor – Uncapped Commission

Gravity Recruit; Brentford; On-site; GBP 26,000; Full time

Job summary

A recruitment agency seeks a Call Centre Sales Advisor in Brentford, focusing on inbound and outbound sales calls, and handling customer queries efficiently. Successful applicants will have at least 2 years of call center experience, strong communication skills, and the ability to provide excellent customer service. The package includes a salary of £25,500 per annum, potential commission, and various employee benefits including training, sick pay, and holiday leave.

Benefits

Competitive benefits

Company Sick Pay

Access to Perkbox membership

Long Service recognition

20 days holiday plus bank holidays

Qualifications

• At least 2 years of experience in a Call/Contact Centre environment.
• Excellent verbal and written communication skills.
• Complaint handling experience preferred.
• Proficiency in MS Office.
• Well-organized and self-driven individual.

Responsibilities

• Manage inbound and outbound sales calls.
• Handle customer queries via telephone and email.
• Provide excellent customer service.
• Maintain service knowledge and tailor quotations.
• Process deposits and schedule follow-ups.
• Ensure accurate information on CRM systems.
• Assist with performance reporting.
• Escalate complaints appropriately.
• Comply with Health and Safety legislation.

Skills

Verbal communication

Written communication

MS Office proficiency

Interpersonal skills

Organizational skills

Teamwork

Ability to work under pressure

Job description

A recruitment agency seeks a Call Centre Sales Advisor in Brentford, focusing on inbound and outbound sales calls, and handling customer queries efficiently. Successful applicants will have at least 2 years of call center experience, strong communication skills, and the ability to provide excellent customer service. The package includes a salary of £25,500 per annum, potential commission, and various employee benefits including training, sick pay, and holiday leave.