Sales Development Representative Enterprise (EMEA)

Reputation.com; Liverpool; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking an Enterprise Sales Development Representative to engage and develop large, complex target accounts across EMEA. This role requires excellent communication skills, a year of SDR experience, and the ability to use Salesforce effectively. You will articulate the company's value proposition to decision-makers and keep track of leads, all while working closely with the sales team in a hybrid work environment. This position offers a competitive benefits package including private medical insurance and life insurance.

Benefits

Fully funded private medical insurance

Life insurance at 4x your salary

Employee Assistance Programme

21 days paid annual leave plus bank holidays

Cycle to Work Scheme

Pension scheme

Free on-site car parking

Free snacks and drinks

Gym membership reimbursement

Qualifications

• Proven track record of qualifying leads in a sales environment.
• Excellent phone and email communication skills required.
• Strong organizational skills and ability to follow up.

Responsibilities

• Engage and develop large, complex target accounts.
• Articulate business value proposition to decision-makers.
• Update prospect interactions in Salesforce.

Skills

12+ months experience as an SDR

Experience within a Software/High Tech company

Must have experience using Salesforce

Familiarity with modern sales engagement tools

Good working knowledge of the Internet and social media

Fearless attitude

Ability to work in a team environment

Strong business acumen

Job description

About Reputation

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry’s sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business’s eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms and trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, Reputation attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’s eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Reputation is seeking an Enterprise Sales Development Representative (SDR) to engage and develop some of our largest and most complex target accounts, often multi-location, multi-region, and EMEA-wide organisations with 250+ locations. The SDR is frequently the first experience with Reputation, so you will need to make a great first impression to qualify leads and identify appropriate next steps.

Our successful SDRs are the Talent Pipeline that feeds our sales organization. They are the front line of Reputation’s Sales Team, tasked with representing Reputation to prospect, educate, qualify, develop target accounts, and qualify leads. Our SDRs are high-energy, self-motivated, agile, and able to adapt quickly. In this role, excellent phone and email skills and the ability to quickly assess customer opportunities will be critical. You will be responsible for accurately tracking customer interactions and information in our CRM system, and you should have strong organizational and follow-up skills while working well in a team environment.

How You’ll Shape the Experience

• Articulate the Reputation business value proposition to decision makers to assess buying interest

• Research accounts, identify key players, and generate interest

• Work closely with the nationwide enterprise outside sales team to accelerate the sales cycle and extend reach into target accounts

• Update prospect interaction in Salesforce to ensure efficient lead management

• Proactively prospect leads and qualified opportunity quotas to ensure revenue objectives

• Additional duties as assigned

The Skills That Set You Apart

• 12+ months experience as an SDR; Enterprise SDR experience is a plus though not required

• Experience within a Software/High Tech company is a plus

• Must have experience using Salesforce

• Familiarity with modern sales engagement tools such as Gong Engage, Nooks, or comparable platforms is strongly preferred

• Good working knowledge of the Internet and social media and its influence on business today

• Fearless attitude – willing to take intelligent risks

• Ability to work in a time-sensitive sales environment

• Ability to work in a team environment

• Articulate with strong business acumen

Where You’ll Connect & Collaborate:

• Your main HQ is our Liverpool office, but we know great work can happen anywhere. You’ll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:

• Fully funded private medical insurance for you and your family – we cover 100% of the premium, so you can focus on what matters most: your health and wellbeing.

• Life insurance at 4x your annual salary, giving extra peace of mind for you and your loved ones.

• Company-funded Medicash cash plan for employees and dependent children.

• Employee Assistance Programme (EAP) – confidential mental health, wellbeing and practical support whenever you need it.

• 21 days’ paid annual leave plus all UK bank holidays, and on top of that, enjoy 6 additional company-wide “Extended Company Holidays” each year dedicated wellness days where the entire Office switches off together to rest, reset, and prioritise wellbeing.

• Cycle to Work, Home & Tech Schemes, saving you up to 8% on products while spreading the cost interest-free over 12 months.

• Pension scheme with Scottish Widows via salary sacrifice

• Employee Resource Groups (ERGs) that foster connection, belonging, and shared experiences

• Free on-site car parking at our Liverpool office.

• Free snacks and drinks to keep you fueled throughout the day, plus £15 towards lunch on core days via Deliveroo when working from the office.

• Gym membership reimbursement up to £20 per month to support your physical wellbeing.

• Opportunities to get involved in giveback and cultural activities, helping you make a positive impact beyond your day-to-day role.

• Mortgage Advice Service, access to a team of over 70 dedicated experts in getting you the best deal on your mortgage with no brokerage fees.

We are proud to be an equal opportunity employer and strongly value diversity within our company. We are committed to ensuring a workplace free from discrimination, where everyone is treatedFairly regardless of race, religion, ethnicity, gender, sexual orientation, age, marital status, disability, or any other protected characteristic. We believe that diverse perspectives foster innovation and contribute to our shared success, and we welcome all individuals to join us in creating an inclusive environment.

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