Sales Development Associate

Coursera; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading educational platform in the UK seeks a Sales Development Associate. This role is pivotal in generating interest and qualifying leads by contacting prospects and collaborating with sales and marketing teams. The ideal candidate will possess strong communication skills and have a passion for social enterprise and education. With responsibilities including building a pipeline of leads and conducting discovery conversations, this position offers a significant opportunity to impact global education accessibility.

Benefits

Virtual hiring and onboarding

Flexible working options

Qualifications

• Interest in social enterprise and edtech.
• 6+ months of experience in a customer facing role.
• Experience in high volume requests.

Responsibilities

• Build a pipeline of leads for the sales team.
• Conduct effective discovery and qualification conversations.
• Develop creative strategies for engaging prospects.

Skills

Communication skills

Analytical abilities

Time management skills

Education

Degree or professional experience equivalent

Tools

Zoominfo

Salesforce

Outreach

Job description

The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As a Sales Development Associate, you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team. You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.,

Responsibilities

• Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.
• Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
• Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work!
• Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes.
• Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.

Qualifications

• The ideal individual will have an interest in working for a social enterprise. Your knowledge of edtech, and enterprise learning combined with superior communication skills and analytical abilities, will shape Coursera's business to help us provide more access to education globally, A degree or professional experience equivalent.
• 6+ months of experience in a customer facing role (i.e. retail, customer service, sales) and history of internship(s).
• Experience with sales tools including Zoominfo, Salesforce, and Outreach.
• Experience with high volume request and excellent time management skills.

Preferred Qualifications

• Comfort working in ambiguous, quickly-changing environments.
• Have a basic understanding of sales and marketing.
• Experience with personal and interpersonal skills in order to effectively communicate with customers.
• Fluency in any additional languages is highly advantageous (German or French ideally).

Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we're driven by the belief that learning can transform lives through learning.

Why Join Us

At Coursera, we're looking for inventors, innovators, and lifelong learners ready to shape the future of education. You'll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We're a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you're ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.