Sales & Customer Service Executive

Yolk Recruitment; Ammanford; On-site; GBP 27,000; Full time

Job summary

A dynamic recruitment agency in Ammanford is seeking a Sales & Customer Service Executive to enhance customer relationships and drive growth. The ideal candidate has experience in sales or customer service, excels in communication, and is proactive in reaching out to clients. This role offers a salary of £26,651 plus benefits including holidays, a pension scheme, and a bonus program.

Benefits

Salary of £26,651 with Bonus scheme

24 days Holidays plus bank holidays

Pension scheme

Employee benefits platform with shopping discounts

Christmas shutdown

Easy location with parking

Qualifications

• Previous experience in sales or customer service (B2B or B2C).
• A confident communicator who enjoys building relationships.
• Proactive in following up leads and reaching out to new customers.

Responsibilities

• Processing orders and following up on quotes, turning them into confirmed sales.
• Supporting and growing accounts with Regional Sales Managers.
• Maintaining relationships with trade customers.

Skills

Sales experience

Customer service skills

Effective communication

Organizational skills

Job description

Sales & Customer Service Executive

Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength.

It's a supportive, team-focused environment, where new ideas are encouraged, and employees have the chance to be part of a business that is genuinely shaping the future of its industry.

We're now looking for a Sales & Customer Service Executive to join our Ammanford office and play a key role in developing customer relationships and driving business growth.

What you'll be doing

• Processing orders and following up on quotes, turning them into confirmed sales
• Working closely with Regional Sales Managers to support and grow accounts
• Building and maintaining relationships with trade customers
• Re-engaging with lapsed or previous customers, promoting the value and quality of our products
• Supporting exhibitions, product launches, and customer site visits
• Keeping accurate records of quotes and enquiries for reporting and analysis

What we're looking for

• Previous experience in sales or customer service (B2B or B2C)
• A confident communicator who enjoys building relationships
• Someone proactive who's happy to follow up leads and reach out to new customers
• Organised and able to manage quotes, orders, and enquiries effectively
• An interest in learning about products and adding value to customers, not just selling on price

What's in it for you

• Salary of £26,651 with Bonus scheme
• 24 days Holidays plus bank holidays
• Pension scheme
• Employee benefits platform with shopping discounts and cashback
• Christmas shutdown
• Easy location, with lots of available parking